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Implementation Support Technical Assistance Specialist
(Jobs in Valhalla, NY)
 
Requirement id 120920
Job title Specialist
Job location in Valhalla, NY
Skills required Information Technology, Technical Architecture, Business Applications, Implementation Support Technical Assista
Open Date 16-Dec-2021
Close Date
Job type Contract
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Information Technology, Technical Architecture, Business Applications, Implementation Support Technical Assista

Day-to-Day Tasks include, but not limited to:

Provide CONNECTIONS user support via in-person, email and telephone.
Provide direct, on-site instruction to individual users and small groups.
Provide instruction on newly released functionality.
Deliver presentations to line staff.
Monitor compliance with data entry requirements.
Review training materials.
Provide technical assistance with data warehouse.

Mandatory Qualifications:

Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
30 Months - Candidate is able to work independently, without assistance.

Preferred Qualifications:

44 months of experience providing IT support in in Child Welfare environment.
44 months of experience providing implementation support services for new application builds in a child welfare environment.
44 months of experience providing on-site user support for a large scale (15k + users) distributed application
44 months of working on a large scale (15k+ users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support.
Bachelors Degree
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120920 while calling.
 
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(Specialist: Information Technology, Technical Architecture, Business Applications, Implementation Support Technical Assista in Valhalla, NY)
     
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