4 Year Degree Call Center Supervisor Help Desk Consultant (Jobs in Colombus, OH   Requirement id 134269 Job title Consultant Job location in Colombus, OH Skills required WPF & WCF, O365 Core Applications, Microsoft App-V 5.X, 4 Year Degree Call Center Supervisor Hel Open Date 03-Jun-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: WPF & WCF, O365 Core Applications, Microsoft App-V 5.X, 4 Year Degree Call Center Supervisor Hel Start date :06/13/2022 End Date :06/30/2022 Submission deadline :06/03/2022 Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. Job Description: • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Have the ability to train and lead other team members and new team members on technical procedures and development • Report Incident Management to the Management Team and escalate any discerning technical issues • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory skills • Microsoft O365, ability to type 40+ WPM, excellent time management • Previous experience in training new associates or leading in a call center environment Certifications or Desired skills if any Experience with ServiceNow, Salesforce or similar ticketing system.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134269 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    WPF & WCF job openings in other states Jobs List Senior Tester - 5690 Create date: 04-Nov-2021 Description: Day-to-Day Tasks include, but not limited to: Developing appropriate system documentation Perform technical activities related to writing test plans, test scripts and use cases that will exercise WCF and WPF components Assist in the use of semi-automated testing tools to ensure the logic supp.... (This job is for - Implementation Jobs in NY Rensselaer Tester - (in RENSSELAER, NY)) .Net Developer - 3511 Create date: 25-Feb-2020 Note: * Please be advised responses are due no later than 3/7/20. * Interview: Phone or video call Responsibilities Are you a tech & IT geek? We have a 24-month project with our client in Rensselaer, NY that requires an .Net Developer, Expert Day-to-Day Tasks include, but not limited to: MVVM Jobs in NY Rensselaer Developer - (in RENSSELAER, NY)) .NET Developer - J-11-071-857 Create date: 01-Dec-2015 Note: Start Date : 12/01/2015 End Date : 06/30/2016 Submission Deadline : 12/07/2015 Client Info : COMSYS Description: Be sure to include the following candidates information in the top of the Skills & Expertise section. Candidates will not be released unless this .... (This job is for - MVVM Jobs in GA ATLANTA Developer - (in Atlanta, GA))     (Consultant: WPF & WCF, O365 Core Applications, Microsoft App-V 5.X, 4 Year Degree Call Center Supervisor Hel in Colombus, OH)

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