Troubleshooting SLA Analyst (Jobs in Columbus, OH) Apply   Requirement id 63341 Job title Analyst Job location in Columbus, OH Skills required Microsoft Certifications, Oral And Written Communication, Customer Service, Troubleshooting SLA Open Date 14-Aug-2017 Close Date Job type Contract Duration 18 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Microsoft Certifications, Oral And Written Communication, Customer Service, Troubleshooting SLA Senior PC Deployment Analyst. The team is responsible for the assigned Incidents and Requests in ServiceNow. Responsibilities include ticket management, customer service, deployment and service of all desktop and laptop computers. Additional Responsibilities: Monitor and work from ServiceNow Queue New Hire - Role Transfer - Refresh - Site Survey and deployments of systems. Setup Sit To Stand Workstations and walk to locations around the downtown area with the equipment Must be able to lift up to 50 lbs repeatable as the team does deliver PC and equipment. Required Skills: Microsoft Certification in A+ or equivalent Strong oral and written skills Excellent customer service and presence as will be going desk side for deployments Must know better than average troubleshooting Following directions Must be willing work during normal working hours in Columbus office Ability to schedule with customers and deliver systems within our SLA at a rate of 95% or better Must be able to lift up to 50 lbs repeatable as the team does deliver PC and equipment. 5 years experience desired   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 63341 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    Microsoft Certifications job openings in other states Jobs List RFP RFB 2011-08-22 - Network Support Services Create date: 25-Aug-2011 [NOte: Due Date: Thursday, September 15, 2011 by 5:00 PM MT] [Note: contract period: Twelve (12) Month period of time commencing October 17, 2011 or date of award] Qualifications: o Microsoft Certifications o CISCO Partner or Certified o Laserfiche Administrator II SUPPORT REQUIRED: Network.... (This job is for - Cisco Jobs in ID Meridian Consultant - (in Meridian, ID))     (Analyst: Microsoft Certifications, Oral And Written Communication, Customer Service, Troubleshooting SLA in Columbus, OH)

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