Call Center Experience Equivalent Programming Language Experience Problem Solving   Requirement id 71619 Job title Consultant Job location in Columbus, OH Skills required Helpdesk Support, Excel, Team Environment, Call Center Experience Equivalent Progra Open Date 20-Jul-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Support, Excel, Team Environment, Call Center Experience Equivalent Progra Start Date : 08/06/2018 Submission Dead Line : Tuesday 7/24 @ 10AM Description : Requirement Description: short description on what they will be working on, objectives, and tasks/deliverables • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment • Complete assigned tasks. • Strong communication skills; both written and spoken Mandatory Requirements (resource must have 1 or more of the following) • 3 + Years of Experience Call Center Support • 1 Year of experience in Help Desk technical Support • 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. • Excel Skills Desired Skills/Time • Experience with ServiceNow or similar ticketing system.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 71619 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Helpdesk Support job openings in Columbus, OH Jobs List DAS-Service Desk 1/ SD1 (697198) Create date: 02-Nov-2022 Open Network Start date :11/21/2022 End Date :06/30/2023 Submission deadline :11/07/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-ye.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 1/SD1 - 76671 Create date: 14-Oct-2020 start date:11/2/2020 End date:06/30/2020 submission deadline: Friday, October 16th at 10:00am EST client info : DAS Note: * 1 position needed for e License and 1 position needed for Ohio Business Gateway. * Video questionnaire interviews will be required .... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk 1/SD1 - 67185 Create date: 02-Dec-2019 Start Date : 12/30/2019 End Date : 06/30/2020 Submission Dead Line : Thursday,12/5 at 10:00am EST Client Info : Children Services Description : Note: * The hiring manager will typically hire off the resume for these positions. There may not be interviews. Ple.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) Help Desk Analyst 1/HDA1 - 63647 Create date: 16-Jul-2019 start date:7/29/2019 End date:06/30/2020 submission deadline:Monday 7/22/2019 at 10:00am EST Note: * Onsite interviews will be conducted on Wednesday 7/12. Do not submit candidates that cannot interview onsite on the 12th. Description: job Jobs in OH Columbus Analyst - (in Columbus, OH)) Service Desk 1/SD1 - 62693 Create date: 11-Jun-2019 start date:7/1/2019 End date: 11/01/2019 submission deadline:Friday 6/14 @ 10AM Description: Requirement Description: short description on what they will be working on, objectives, and tasks/deliverables • Receive telephone calls and e-mails from users having problem.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH))    Helpdesk Support job openings in other states Jobs List ABC - Operations Support Analyst (752390) Create date: 10-Dec-2024 No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/13/2024 Client Info : ABC Note: * Agency Interview Type : In Person Only * Hybrid Description : **There IS available parking at this facility for contr.... (This job is for - job Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) VDOT Infrastructure Solutions Architect 4 - (737232) Create date: 29-May-2024 Onsite No of submissions :2 Start date :05/17/2024 End date :06/30/2024 Submission deadline : 6/3/2024 Client info : VDOT * Note : *.Pls NOTE: Role is located in Fairfax, VA - local candidates only due to ON SITE requirement. *If selected, an initial phone screen w.... (This job is for - job Jobs in VA Fairfax Architect - (in FAIRFAX, VA)) NJATSCU Business Systems Consultant 3 Helpdesk (731445) Create date: 20-Mar-2024 Job Title: NJATSCU Business Systems Consultant 3 Helpdesk / Customer Support (731445) Hybrid start date :03/24/2024 End date :07/20/2024 submission deadline : 3/25/2024 client info : Judiciary Description : Position is Hybrid;.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) NJATSCU Business Systems Consultant 3 Help Desk (728426) Create date: 02-Feb-2024 Hybrid start date :02/11/2024 End date :03/09/2024 submission deadline :2/7/2024 client info :Judiciary Description : Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. EXCELLENT written and verbal c.... (This job is for - Business Analyst Jobs in NJ Trenton Consultant - (in Trenton, NJ)) VDOT System Administrator 4 Colonial Heights, (727985) Create date: 25-Jan-2024 Onsite start date :02/05/2024 End date :06/30/2024 submission deadline : 1/30/2024 client info :VDOT Description : *Local Colonial Heights, VA candidates required *ALL interviews conducted ONSITE *100% ONSITE work *assign.... (This job is for - job Jobs in VA ColonialHeights Administrator - (in Colonial Heights, VA))     (Consultant: Helpdesk Support, Excel, Team Environment, Call Center Experience Equivalent Progra in Columbus, OH)

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