Equivalent Consultant (Jobs in Columbus, OH)   Requirement id 106877 Job title Consultant Job location in Columbus, OH Skills required Call Center Experience, Helpdesk Technician, Excel Services, Equivalent Open Date 22-May-2020 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Call Center Experience, Helpdesk Technician, Excel Services, Equivalent Start Date :07/01/2020 End Date :02/26/2021 Submission Deadline :Tuesday 5/26 @ 3PM Client Info : DAS Note : * Number of positions: 10 (positions will last from 7/1/20-02/26/21) * Interviews: The team will review submissions the week of 5/25 and plan to select interviews for the following week * ***A professional demeanor, strong communication, and exemplary customer service skills are essential with these roles. Description : • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory Requirements (resource must have 1 or more of the following) • 3 + Years of Experience Call Center Support • 1 Year of experience in Help Desk technical Support • 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. • Excel Skills Desired Skills/Time: • Experience with ServiceNow, Salesforce or similar ticketing system.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 106877 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Call Center Experience job openings in Columbus, OH Jobs List DAS OIT Service Desk 1 (741822) Create date: 03-Jul-2024 No of Submissions : 3 Start date : 07/22/2024 End Date : 06/30/2025 Submission deadline :07/09/2024 Client Info : DAS Note: * 100% Remote * Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Descriptio.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) DAS-Service Desk 1/SD1 (717782) Create date: 10-Aug-2023 Start date :08/21/2023 End Date :06/30/2024 Submission deadline :08/15/2023 Client Info :DAS Description : Years of Relevant Experience Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. Preferred Education 4-.... (This job is for - Equivalent Jobs in OH Columbus Consultant - (in Columbus, OH)) Service Desk Analyst I (Junior) - 20221206092530 Create date: 06-Dec-2022 start date:12/26/2022 End date: 4+MONTHS from start date submission deadline:12/13/2022 Description: TECHNICAL SKILLS Must Have Customer service background prior Technical experience JOB SUMMARY: The Se.... (This job is for - job Jobs in OH Columbus Analyst - (in Columbus, OH)) DAS-Service Desk 1 / SD1 (699314) Create date: 29-Nov-2022 Work From Home 100% Remote Start date :12/19/2022 End Date :06/30/2023 Submission deadline :12/01/2022 Client Info :DAS Description : --------------------------------------------- Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of e.... (This job is for - job Jobs in OH Columbus Developer - (in Columbus, OH)) JFS-IT Consultant 3/ITC3 (661615) Create date: 16-Sep-2021 Start Date :09/20/2021 End Date :06/30/2022 Submission Deadline :09/21/2021 Client Info : JFS Description : Under limited direction, this Contact Center Technical Operations Subject Matter Expert (SME) position will lead the strategic approach to optimize call center oper.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH))    Call Center Experience job openings in other states Jobs List Medicaid Call Center Services-325-24-415-057-NSP Create date: 23-Oct-2024 Start date : 4/1/2025 Submission deadline : 12/10/2024 12:00 PM CT Client Info : Human Services, Department of Note: * To procure an organization to provide call centers for North Dakota Medicaid providers and members. Description : The successful offeror must perform all the require.... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND)) Transportation Technician 3 - 62767 Create date: 16-May-2024 No of Submissions : 4 Start date : 06/03/2024 End date : 12/03/2024 Submission deadline : 05/21/2024 Client info : TN DOT Note : * Position Location : On Site Description : An advanced level position that ensu.... (This job is for - Jobs in TN Chattanoogatn TechLead - (in Chattanoogatn, TN)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (729126) Create date: 04-Apr-2024 Start date :03/04/2024 End Date : 06/30/2024 Submission deadline : 04/07/2024 Client Info : PennDOT Description : ------------------------------------------------------ There are two available Tier 1 positions. ***This requisition has an hour-long in-person interview.*** ***Clien.... (This job is for - job Jobs in PA DauphinCounty Analyst - (in Dauphin County, PA)) Service Desk Personnel -61844 Create date: 22-Nov-2023 Start date : 12/18/2023 End date :12/18/2024 Submission deadline :11/30/2023 Client info : TN DOT Note: * Position Location: On Site Description : Work Location: 505 Deaderick St., Ste. 500 Nashville, TN 37243.... (This job is for - Active Directory Management Jobs in TN Nashville Consultant - (in Nashville, TN)) NCDIT - Specialist- Mid Level (710880) Create date: 27-Jun-2023 Remote start date :05/01/2023 End date :04/30/2024 submission deadline : 07/03/2023 client info : NCDIT Description : ------------------------------------------- **This is a remote position. This candidate will work either: Sat – Tu.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC))    Call Center Experience job openings in OH Jobs List DAS-Service Desk 1 / SD1 (693099) Create date: 15-Sep-2022 Start date :10/03/2022 End Date :06/30/2023 Submission deadline :09/19/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equ.... (This job is for - job Jobs in OH Ohio Consultant - (in Ohio, OH)) (Consultant: Call Center Experience, Helpdesk Technician, Excel Services, Equivalent in Columbus, OH)

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