COMPTIA A+ Certification Written And Verbal Communication Skills DB Performance Co   Requirement id 138500 Job title Consultant Job location in Columbus, OH Skills required Telecom Experience, Service Desk, Bachelor Degree In Computer Science, COMPTIA A+ Certification Written And Ver Open Date 13-Jan-2023 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Telecom Experience, Service Desk, Bachelor Degree In Computer Science, COMPTIA A+ Certification Written And Ver start date : 02/07/2023 End date : 06/30/2023 submission deadline : 01/19/2023 client info : FCCS Note : * Consultants are primarily onsite and some may be on a work from home rotation. Description : Consultant Service Desk team is on-call as they run a 24x7x365 public facing call center. Shifts are pre-planned in advance. This position is located off W. Mound St. in Columbus, OH. Consultants need basic IT fundamental knowledge as well as different pillars such as Security, Network, Application and Active Directory. They need to understand the Seven Layers of OSI and ID the component of failure to articulate when escalation is needed. EQUIPMENT USED: telephone calculator printer fax machine switches/routers/firewalls, computer copying machine automobile/cargo vehicle server/SAN MINIMUM QUALIFICATIONS/EDUCATION /TRAINING REQUIRED: Education: Technical institute degree/certificate in Computer Science or Information Systems or equivalent work experience. AND Experience: Minimum 18 months combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 months related work experience. UNUSUAL WORKING CONDITIONS: Ability to transport/lift up to 50 lbs. PREFERRED: Two yrs. PC based applications with all standard office productivity tools, network print management exp. Experience in any combinations of the following: Service Now, Remedy, Altiris, Help Desk Authority. A knowledge of basic IT Identity management and IT security processes, configuring upgrading or installing ERP client based application components (examples include AX, .NET, DocuSign, and other Microsoft products). Strong communication skills both verbal and written. TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT: Technical troubleshooting annual certifications (examples include CompTIA, A+ Network + and Security+, ITIL foundations, Kepner/Trego IS/ IS Not technical trouble shooting or other advanced certifications) PURPOSE: Employee installs and maintains desktop computer system and connectivity to the infrastructure, local and wide area networks throughout the agency; analyzes and troubleshoots the performance issues of the desktop; coordinates information between end-users and IT staff to maintain a fully functioning desktop; documents issues and processes to isolate a component of failure before escalating to a senior technician. The employee will help the agency achieve CFSR standards and help ensure service delivery that focuses on Safety, Permanency and Well-being for the families served by the agency. The employee is committed to practicing cultural competence by: working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each. The employee will adhere to the agencys Guiding Principles by serving as a child welfare professional, valuing every child, honoring families, and valuing partnerships. JOB DUTIES: 75% Technical troubleshooting/resolution of calls/incidents and tickets as it pertains to networking and software problems; consults with users on possible solutions. Closes tickets/requests and updates other needing tracking mechanisms timely. Deploys and installs approved hardware/software. Completes computer imaging and reformatting hard drives. Provides strong customer service focused on cle   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138500 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2), Telecom Experience job openings in Columbus, OH Jobs List Business Systems Analyst Create date: 20-Jul-2011 Requirements: 4-8 years experience in a Business Systems Analyst role. Prior experience in the Telecommunications industry. Background in software development. Working experience in use cases, RUP methodology, Caliber, and developing system requirements. Must understand the interaction of an applic.... (This job is for - Jobs in OH Columbus Analyst - (in Columbus, OH))    Telecom Experience job openings in other states Jobs List System Administrator -62535 Create date: 09-Apr-2024 start date : 04/22/2024 End date :04/21/2025 submission deadline :04/10/2024 client info : CT DPH Note: * Position Location: Hybrid Description : As part of the Bureau of Information Technology Solutions (BITS), the consu.... (This job is for - job Jobs in CT Hartford Administrator - (in Hartford, CT)) Telecom Analyst - 125125 Create date: 16-Feb-2024 Start date : 02-26-2024 Submission deadline : 2/23/2024 Client info : Commonwealth of Massachusetts - Boston Description : The MBTA is seeking a Telecommunications Expense Management Analyst to play a crucial role in optimizing the MBTAs telecommunications e.... (This job is for - job Jobs in MA Boston Analyst - (in Boston, MA)) DCA IT Business Analyst (6 Mos.) (717256) Create date: 02-Aug-2023 Hybrid Start date :09/04/2023 End Date :02/29/2024 Submission deadline :08/08/2023 Client Info :DCA Description : ------------------------------------------------------ General Description and Classification Standards: As a Business Systems and advanced professional, you w.... (This job is for - job Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Accounting-Finance Manager III - 68866 Create date: 26-Oct-2020 Candidate must be our W2 Employee. Job Description : At least 5 year management experience required. Financial Managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial .... (This job is for - Management Jobs in WA Bellevue Manager - (in Bellevue, WA)) Wordpress Developer - 68860 Create date: 26-Oct-2020 Candidate must be our W2 Employee. Job Description : PHP is nice to have, would leverage the skills Helping develop to get to brand guidelines Brand development, not client facing Will need to have a portfolio or samples of work of sites they have built Cl.... (This job is for - Development Design Jobs in SC Greenville Developer - (in Greenville, SC))    Telecom Experience job openings in OH Jobs List Telecommunications BSA Create date: 19-Jul-2011 Candidates must have previous experience working for telecommunications clients and be very technical (previous system/software development background). Qualified will have extensive modeling/diagraming experience utilizing UML. (This job is for - Modeling Diagraming UML Jobs in OH Dublin Analyst - (in Dublin, OH)) (Consultant: Telecom Experience, Service Desk, Bachelor Degree In Computer Science, COMPTIA A+ Certification Written And Ver in Columbus, OH)

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