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PC Hardware PC Installs PC Operations PC Skills Network Operations Consultant
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Requirement id 12589
Job title Consultant
Job location in Columbus, OH
Skills required Help Desk Opperations, Helpdesk Technician, Manual Test Equipment, PC Hardware PC Installs PC Operations PC
Open Date 06-Mar-2013
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: Help Desk Opperations, Helpdesk Technician, Manual Test Equipment, PC Hardware PC Installs PC Operations PC

[Note: Submission Deadline : 03/30/13]

[Note: Start Date : 03/15/13
End Date : 06/30/13]

Description:

The Service Desk Analyzes and troubleshoots computer support problems and applies his or her understanding of computer software and hardware products and services to resolve user problems.

Responsibilities:

• Test software and hardware to evaluate ease of use and whether product will aid user in performing work.
• Write or revise training manuals and procedures.
• Develop training materials, such as exercises and visual displays.
• Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training.
• Write software and hardware evaluation and recommendation for management review.
• Implement shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors.

Required Skills:

* Reading comprehension, speaking, service orientation, carry out instructions in written, oral or picture form, understand manuals & verbal instruction
* Skill in operation of software based & manual test equipment (e.g. diagnostic computer systems, telephone console, protocol analyzer)
* Skill in troubleshooting T1 issues and associated test equipment used in the troubleshooting process (telephone communications network systems)
* Troubleshoot & diagnose remote PCs such as laptops & desktops.
* Define problems, collect data, establish facts & draw valid conclusions, communicate regarding technical & non-technial matters.
* Basic network operations, helpdesk, and/or 1st tier troubleshooting environment experience/training
* Pass full background check as required by State of Ohio Computer Center
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12589 while calling.
 
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(Consultant: Help Desk Opperations, Helpdesk Technician, Manual Test Equipment, PC Hardware PC Installs PC Operations PC in Columbus, OH)
     
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