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Help Desk Analyst
(Jobs in LONDON, OH)
 
Requirement id 150817
Job title Analyst
Job location in London, OH
Skills required Microsoft Office, Oral And Written Communication, O365 Experience, Help Desk
Open Date 06-Dec-2024
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Microsoft Office, Oral And Written Communication, O365 Experience, Help Desk

No of Submissions: 2

Start date : 1/6/2025

End date : 06/30/2025

Submission deadline : 12/12/2024


Client info: DRC

Note:

* Job will be in person working in London, Ohio. equipment supplied


Description:

Job will be in person working in London, Ohio. equipment supplied

ODRC expects a video support specialist extremely well-rounded in processing and scheduling video conference requests and managing other issues via telephone and email utilizing Microsoft Office 365, and experience with Polycom RMX, Resource Manager and endpoints.

Video Support Specialist

Education:

Preferred Education: 4-year college degree

Years of Relevant Experience: 2 years

Key Skills:

• Process and schedule for video conference requests and manage other issues via telephone and email. Last year we scheduled over 12,000 conferences.

• Utilize Microsoft O365

• Assist with day-to-day management of videoconferencing operations for our multi site videoconferencing network

• Use professional written and oral communication

• Work successfully across multiple teams

• Provide analytical and troubleshooting support for video endpoints and fiber networks

• Support conference room meetings, point-to-point and multipoint (bridge) video teleconferences

• Prefer experience with Polycom and Cisco infrastructure and endpoints

• Provide limited audio/video support for management off-site activities

• Maintain strict confidentiality for all videoconferencing activities

• Report operational and technical issues to managers.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150817 while calling.
 
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(Analyst: Microsoft Office, Oral And Written Communication, O365 Experience, Help Desk in London, OH)
     
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