ITSM Analytical Skills Power BI PowerShell Consultant (Jobs in Marysville, OH)   Requirement id 146346 Job title Consultant Job location in Marysville, OH Skills required TroubleShooting Skills, Windows Server, IT Support, ITSM Analytical Skills Power BI PowerShe Open Date 18-Mar-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: TroubleShooting Skills, Windows Server, IT Support, ITSM Analytical Skills Power BI PowerShe Start date : 04-01-2024 End date : 03-31-2025 Submission deadline : 3/25/2024 Client info : Honda of America - Columbus Description : • The Desktop Technician will be the most senior member of the desktop team supporting a 1000+ end user international organization • Responsible for providing Tier 3 support, end-user platform engineering, desktop engineering and configuration management • Create and deploy custom configurations and applications • Manage OS Deployment • Hardware/Software Lifecycle Management • Utilizing ITSM methodologies and software to provide incident and change management • Managing licenses and assets • Developing and evolving SOPs for desktop and software management • Five years of IT experience with over two years in desktop engineering • Experience working with InTune • Expertise in Windows, Microsoft 365, and Active Directory support and troubleshooting • Ability to manage rollout of projects within the unit • Ability to write automation skills using Powershell What will this person be working on • Support day to day operations of end user computing devices and infrastructure • Support and manage (Project Management) key projects within the Unit • Support and Administrator endpoint infrastructure Position Success Criteria (Desired) • 3+ years technical experience in support of desktop technologies within a professional environment • 3 years Windows Desktop OS administration experience with extended knowledge of Windows 10 • Windows 10/11 troubleshooting skills • Experience with Windows Server 2016/2019 interface and management • Knowledge of Microsoft Group Policy Objects and Group Policy Preferences • Strong writing skills for client facing documentation and executive-level communications • Strong technical troubleshooting and analytical skills • Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form • Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus • Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus • Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune. • Custom reporting and dashboard creation within UEM tools to include PowerBI • Deployment compliance evaluation and stakeholder reporting • Regular collaboration with IT support peers and IT executives • Escalation and collaboration with application support vendors • Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment • Operating system version upgrade provisioning and deployment • ITIL foundations use ITSM tools to include inventory, incident, request, problem, change and release management activities • Regular use of PowerShell scripting • Testing and distribution of authorized patches ?   Call 502-379-4456 Ext 100 for more details. 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