ANALYTICAL THINKING Analyst (Jobs in Oklahoma City, OK)   Requirement id 75310 Job title Analyst Job location in Oklahoma City, OK Skills required Configuration Management, Strong Communication Skills, Problem Solving Skills, ANALYTICAL THINKING Open Date 09-Nov-2018 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Configuration Management, Strong Communication Skills, Problem Solving Skills, ANALYTICAL THINKING Job Description : Description of Project or Assignment: Serve as Configuration Management Analyst for the ServiceNow platform on our Application Support Team. Scope of Services: Contractor will perform standard configuration management duties enabling business to effectively assess change impacts, prioritize incidents and manage IT assets. The CMDB Management Analyst must have strong leadership skills in resource management, technology integrations and technical operations. The CMDB is the foundation for all ITSM processes such as Change, Release, Incident, Problem, Asset management in addition to Security and GRC modules. CMDB Management Analyst is accountable for effectively managing the day to execution of configuration management services, controls, governance and reports. The CMDB management analyst must drive continuous improvement via automated discovery and integrations using the ServiceNow tool. Deliverables: add as many as necessary for each assignment Specific Task to achieve Due Date Due To Assist with development of ServiceNow design requirements to support all process implementations by recommending configuration option appropriate for the Sonic environment in accordance with ITIL best practices. Daily IT Owner Implement and maintain the CMDB so that all activities of CMDB service, governance and operations can be carried out as expected throughout the service lifecycle including updating, configuring, and verifying accuracy of CMDB and asset tracking databases. Daily IT Owner Participate in the implementation of other modules, as needed. Daily IT Owner Review change requests to ensure proper CIs and service impact assessments are synched properly. Daily IT Owner / Change Manager Perform and assist with CI interaction between incident, problem change. Daily IT Owner / Change Manager Monitor and verify CMDB integrity for configuration items - validate discovery tool is capturing current CIs in production and identify errors in the database and process – make recommendations for improvements; may include pattern writing. Daily IT Owner Maintain new enhancement and patch releases to CMDB components. As frequently as necessary IT Owner Establish test cases for future enhancement capabilities. As frequently as necessary IT Owner Participate in Change Management. Daily Change Manager Provide input to identify opportunities to improve or reengineer the Configuration Management Processes. As frequently as necessary IT Owner Creation and maintenance of service maps, CMDB data model, and documentation for tools used to support configuration management. As frequently as necessary IT Owner Ensure that accurate configuration information is available to other key service management processes. As frequently as necessary IT Owner Create, support, and maintain reporting of metrics within ServiceNow (or ITSM) for key business decisions. Define Configuration Management Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), including metric definition, collection plan, collection frequency, collection ownership, reporting mechanisms and related process control plans. As often as necessary; will be daily ea   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 75310 while calling.   Other jobs in OK: Bartlesville (4), Oklahoma City (1),    Configuration Management job openings in other states Jobs List NCDIT - Technical Specialist- Mid Level (751296) Create date: 18-Nov-2024 Hybrid No of Submissions : 2 Start date : 11/01/2024 End Date : 05/30/2025 Submission deadline : 11/20/2024 Client Info : NCDIT Note: * Agency Interview Type: Webcam Interview Only Description : ------------------------------------------------------ .... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Desktop Support IV - 134565 Create date: 30-Aug-2024 No of Submissions : 2 Start date : 10/07/2024 End Date : 06/30/2025 Submission deadline : 9/9/2024 at 4:00PM CST. Client Info : DPI Note: * Interview Process: Teams interview * Duration: 6/30/25 with probable extensions. * Remote or On-site? Hybrid 60% onsi.... 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(This job is for - job Jobs in SC BLYTHEWOOD Analyst - (in Blythewood, SC)) SECURITY ANALYST - ADVANCED - 10573-1 Create date: 23-Sep-2022 start date:10/28/2022 End date:12 MONTHS from start date submission deadline:9/30/2022 client info : Department of Motor Vehicles. Note: * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? * IT Infrastructure Mgr * In-person preferred but.... (This job is for - SIEM Jobs in SC BLYTHEWOOD Analyst - (in Blythewood, SC))     (Analyst: Configuration Management, Strong Communication Skills, Problem Solving Skills, ANALYTICAL THINKING in Oklahoma City, OK)

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