Team Work Active Directory MicrosoftOffice Analyst (Jobs in Salem, OR)   Requirement id 135389 Job title Analyst Job location in Salem, OR Skills required Windows 9x/2000/XP/NT/Vista/7, Written And Verbal Communication Skills, Presentation Skills, Team Work Active Directory MicrosoftOffi Open Date 28-Jul-2022 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Windows 9x/2000/XP/NT/Vista/7, Written And Verbal Communication Skills, Presentation Skills, Team Work Active Directory MicrosoftOffi start date:8/8/2022 End date:11/08/2022 submission deadline:8/2/2022 client info : DAS PS Description: As the Tier 1 Service Desk Technician for the Department of Administrative Services (DAS), you will play a key role in supporting the DAS IT Service Desk, which is responsible for triaging, troubleshooting, and repairing customer desktop IT issues through the use of consistent processes and procedures. You will also facilitate escalation and coordination of more complex technical issues with higher tiered teams in the Operations and Application Development units. Some of what you will do: • Provide first contact support of incoming requests to the DAS IT Service Desk ensuring courteous, timely, and effective resolution of end-user issues. Request and support types include providing basic support and troubleshooting, password resets, printer configurations, break/fix instructions, ticket routing and escalation as needed. • Record and track the customer information, problem description, and relevant details through to final resolution. • Respond to and communicate directly with customers regarding their assistance requests. Utilize available remote desktop technologies to troubleshoot and repair issues. • Communicate with customers as needed regarding details of scheduled or unscheduled down-time of servers, network, applications, and databases. Requirements are: • A collaborative and tech-savvy teammate with a high attention to detail. • At least two (2) years of information systems experience working in an IT service desk environment OR a cumulative amount of equitable training, experience, and/or education*. *Education - Associates degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135389 while calling.   Other jobs in OR: Orange (1), Portland (22), Salem (38), Tigard (3), Wilsonville (2), Windows 9x/2000/XP/NT/Vista/7 job openings in Salem, OR Jobs List Business Systems Consultant IV - 11121-24 Create date: 19-Aug-2024 No of Submissions : 1 Start date : 09/23/2024 End Date : 04/01/2025 Submission deadline : 09/01/2024 Client Info : DHS / OHA Bill Rate :USD 43.50 Per Hour Max Rate : USD 103.50 Per Hour Note: * Position Location : Remote * Please be aware that req.... (This job is for - job Jobs in OR Salem Consultant - (in Salem, OR)) Systems Administrator IV - R15301a Create date: 10-Nov-2023 Start date : 12/04/2023 End date :05/31/2024 Submission deadline :11/20/2023 Client info : DAS DCS Note: * Position Location: Hybrid Description : As Backup System Administrator, you will serve as a technical r.... 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(This job is for - TCP IPSCCM Jobs in OR Portland Administrator - (in Portland, OR)) (Analyst: Windows 9x/2000/XP/NT/Vista/7, Written And Verbal Communication Skills, Presentation Skills, Team Work Active Directory MicrosoftOffi in Salem, OR)

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