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SQL Server Analyst
(Jobs in Harrisburg, PA)
 
Requirement id 3133
Job title Analyst
Job location in Harrisburg, PA
Skills required Windows 7, Access, VB Script, SQL Server
Open Date 10-Mar-2011
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: Windows 7, Access, VB Script, SQL Server

Short Description:
The Help Desk Analyst provides Helpdesk Level 2 Support.
Complete Description:
12 plus years field experience
4 year college degree in field of specialty
All roles specified in HDA 1 and 2 plus the following:

•Manage expectations at all levels: customers/end users, executive sponsors.

•Ensure quality standards are followed.

•Monitor the teams open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.

•Act as the escalation point for high priority support issues.

•Ability to make recommendations on policies on system use and services.

As part of our software upgrade project several applications need tested and redeployed. For example, current Access databases written in Office 2003 or earlier versions of Access will need reviewed and possibly modified to work currently in Office 2010. End users will also require individual help with these products and applications. Compentency in Windows 7, Office 2010, Excel Macros and experience in documenting instructions for users is required.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 3133 while calling.
 
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(Analyst: Windows 7, Access, VB Script, SQL Server in Harrisburg, PA)
   
 
     
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