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Cisco Routers Specialist
(Jobs in Harrisburg, PA)
 
Requirement id 8671
Job title Specialist
Job location in Harrisburg, PA
Skills required Cisco Call Manager V7.0, Cisco Switching, Cisco Unified Communications, Cisco Routers
Open Date 24-Feb-2012
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screen and Face to Face interview
   Email Recruiter: coolsoft
Job Description Specialist: Cisco Call Manager V7.0, Cisco Switching, Cisco Unified Communications, Cisco Routers

[Note: Start Date : 02/27/2012
End Date : 05/31/2012]

Description:

Short Description:

Resource needed with expertise in Cisco Route/Switch and Cisco Unified Communications.

Complete Description:

Responsibilities:

. Upgrades & Installs
• Assist in upgrade of Cisco UC/Call Manager from ver. 6.x to 8.x on UCS
• Assist in installation of Cisco Unified Contact Center Express on UCS
• Adds/Moves/Changes to VOIP Phone system
• Perform cutover activities (may require evening work)
• Provide post implementation break/fix support
• Other network projects as assigned

Support / Maintenance / Service Desk requests:

• Monitor and support the performance of all network infrastructure
• Utilize Solarwinds ORION to research & diagnose problems
• Provide front-line interaction with the PTC User Community

General:

• Perform root cause analysis, debugging, and problem resolution
• Follow PTC Change Management processes and procedures
•Create and maintain requirements, documentation, and procedures.
• Develop and maintain configuration documentation
• Schedule and conduct meetings / presentations / training
• Communicate both verbally and in writing with managers, other network support staff and with PTC business unit users
• Perform capability/knowledge transfer to PTC staff

Required Skills:

* Experience/Expertise in the following subject matter areas:
* Cisco Route/Switch
* Cisco Unified Communications
* Call Manager version: 6.x / 8.x
* Unity
* Presence
* Voice Gateways
* Phones
* ATAs
* Possess excellent interpersonal and communication skills

Optional Experience/Skills:

* Experience/Expertise in as many of the following subject matter areas:
* Nortel PBX - Option 81/61/11 – Nortel command line
* Solarwinds Orion 10.x
* Cisco WAAS
* Cisco WCS – wireless bridging & APs
* Cisco LMS (Ver. 3.2 / 4.0)
* Cisco Nexus Switches
* Cisco ASA (Firewalls)
* Digi Terminal Servers
* Cisco IPICS 2.2(1) & 4.x
* Alcatel 6855 Switches
* Microsoft Office Products
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 8671 while calling.
 
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(Specialist: Cisco Call Manager V7.0, Cisco Switching, Cisco Unified Communications, Cisco Routers in Harrisburg, PA)
     
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