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Resolving Production And Non Production Database Problems Related To DB2 LUW Datab
 
Requirement id 87830
Job title Analyst
Job location in Smithfield, RI
Skills required Mainframe, Distributed Systems, Application Support Experience., Resolving Production And Non Production
Open Date 28-Jan-2019
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Mainframe, Distributed Systems, Application Support Experience., Resolving Production And Non Production

Note :
Can sit in Smithfield, RI or Merrimack, NH
Ideally 6+ years of experience - MUST HAVE Mainframe support experience
Selling points for candidate :
Project Verification Info :
Can sit in Smithfield, RI or Merrimack, NH
Ideally 6+ years of experience - MUST HAVE Mainframe support experience


Job Description :

Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a Application Support Analyst role in the Smithfield, RI or Merrimack, NH area. This is a 4+ Month Contract position and the pay rate is flexible depending on experience.




Here are the details:

Role: Application Support Analyst

Location: Smithfield, RI / Merrimack, NH

Duration: 4+ Month Contract

Rate: Flexible depending on experience



Overview:

Seeking a Mainframe and Distributed Systems Services Support Analyst. This role will be based out of Smithfield, RI or Merrimack, NH.

The Systems Services & Support Analyst is a technical contributor position within the Personal, Workplace, and Institutional Services (PWIS) Production Operations group. This position primarily supports Customer Data Strategy Applications, however the position is part of a team supporting multiple applications within the Personal Investing division of PWIS. You will be a member of a team consisting of both onshore and offshore resources providing 24x7, on-call support, incident resolution and change control.

The candidate will monitor, troubleshoot and repair application software issues and escalate to senior support technicians as necessary. Take personal ownership for problems and perform follow-ups through to resolution and ensure that solutions are documented. Conduct knowledge transfer to work group and project peers. Adhere to problem management practices that focus on root cause analysis and prevention of future problems.



Must Have Skills:

1. The ability to Project Manage

2. Previous Application Support

3. Mainframe system, Distributed systems AND Batch skills



Primary Responsibilities:

Handle routine problem calls and incident tickets
Diagnose and troubleshoot issues and conduct system and application analysis to determine root cause of problems or malfunctions
Consult with senior developers and management to direct problems to appropriate resources for resolution
Monitor problems to insure final resolution or appropriate hand-off to other teams has been achieved
Participate in the teams on-call rotation including daytime, early evening, and occasional weekend support
Ability to multi-task and take ownership and responsibility for multiple issues
Maintain operation, monitoring and integrity of systems to meet established standards
Resolve user issues by reviewing system log information, recreating user errors and testing changes
Work closely with developers to install/test fixes and enhancements
Application verification/validation of patches, fixes
Support ad-hoc request for information and data manipulation
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 87830 while calling.
 
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(Analyst: Mainframe, Distributed Systems, Application Support Experience., Resolving Production And Non Production in Smithfield, RI)
     
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