MS OFFICE 365 System Analysis Information Technology Change Process O365 Experienc   Requirement id 108260 Job title Analyst Job location in Columbia, SC Skills required Ticketing Systems, Staffing Services, Customer Service Skills, MS OFFICE 365 System Analysis Informatio Open Date 15-Jul-2020 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Ticketing Systems, Staffing Services, Customer Service Skills, MS OFFICE 365 System Analysis Informatio Start Date :07/20/2020 Submission Deadline :07/22/2020 Client Info : Health & Environmental Control Department Note : * Due to State of Emergency the selected individual(s) can work remote, but once the state of emergency is lifted the expectation is 100% onsite. * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted. * SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)? After the closing date the top candidates will be notified of scheduled interview times. Description : SCOPE OF THE PROJECT: Due to the volume of new systems being implemented to support the agencys response to COVID19, additional staff is needed to support these effort and new systems being implemented. The team will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity. This position will be a part of the team responsible for supporting these new solutions and day-to-day operations. Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed. DAILY DUTIES / RESPONSIBILITIES: Emphases for the Systems BA candidate will be support of newly implemented systems in Microsoft Dynamics to support COVID19 activities that include contact monitoring, testing events and registration, and other upcoming Information Technology systems. The System BA will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users. Specific duties and responsibilities will include but are not limited to the following: • Study and learn system capabilities assigned. • Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices. • Work with Program Area System Owners to learn their business functions and needs. • Provide system user support. • Assist staff in resolving system-related problems. • Assist with System user account permissions and security. • Provide and assist with system user training when onboarding new staff as well as individual training. • Attend and provide program area support during scheduled COVID events as needed. • Create and maintain supporting system and training documentation. • Maintain SharePoint content associated with system collaboration sites. • Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness. • Monitor and Identify system data quality issues and work to improve data accuracy. • Reviews and monitoring usage reports. • Assist with the system software life cycle process. • Coordinate and assist with system testing and production validation. • Work with Program Area and IT to present key information for improvements. • Maintain system protocols by writing and updating procedures. • Assist with development of policies and procedures to conform and comply with agency standard cyber security policy design related to information risk management, designation of data as to criticality, confidentiality, and protection. (NIST 800-53, FISMA, SC InfoSec Require   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108260 while calling.   Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2), Ticketing Systems job openings in Columbia, SC Jobs List PROJECT COORDINATOR - 11463-1 Create date: 03-Dec-2024 No of Submissions : 2 Start date : 1/6/2024 Submission deadline : 12/11/2024 Client Info : Clemson University Note: * INTERVIEW PROCESS Phone interviews will be conducted. * REMOTE Description : THIS POSITION INCLUDES THE POTENTIAL FOR W.... (This job is for - SDLC Jobs in SC Columbia Consultant - (in Columbia, SC)) WEB/INTERNET ENGINEER-CONSULTANT -11008-1 Create date: 09-Nov-2023 Start date :12/12/2023 OR SOONER Submission deadline : 11/14/2023 Client Info : Health & Environmental Control Department (DHEC) Note : Q) INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? A) An interview panel will conduct one initial round of in person, vi.... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC)) SYSTEMS ANALYST-PROJECT LEAD - 10072-1 Create date: 13-Oct-2021 Start Date :11/5/2021 Submission Deadline :10/20/2021 Client Info : Health & Environmental Control Department Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? An interview panel will conduct one initial round of in person, video, or phone .... (This job is for - job Jobs in SC COLUMBIA TeamLead - (in Columbia, SC)) SYSTEMS ANALYST- PROJECT LEAD - 9768-1 Create date: 05-Mar-2021 Start Date :03/22/2021 Submission Deadline :03/12/2021 Client Info : Health & Environmental Control Department Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? An interview panel will conduct one initial round of in person, video, or phone.... (This job is for - job Jobs in SC Columbia Analyst - (in Columbia, SC)) SYSTEMS ANALYST- PROJECT LEAD - 9718-1 Create date: 29-Jan-2021 Start Date :02/08/2021 OR SOON AS POSSIBLE Submission Deadline :02/05/2021 Client Info : Health & Environmental Control Department Note : * INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)? An interview panel will conduct one initial round of in .... (This job is for - job Jobs in SC COLUMBIA Consultant - (in Columbia, SC))    Ticketing Systems job openings in other states Jobs List PennDOT- TS2 A1 SC3 (751566) Create date: 20-Nov-2024 Job Title: PennDOT- TS2 A1 SC3 (Workstation Specialist District 2, Clearfield County) (751566) Start date : 12/16/2024 End Date : 06/30/2025 Submission deadline : 11/21/2024 Client Info : PennDOT Note: * ***This requisition will feature first round interviews via Teams.*** job Jobs in PA ClearfieldCounty Consultant - (in Clearfield County, PA)) DBHDS - Technical Support Analyst 2 - (747139) Create date: 16-Sep-2024 Onsite No of Submissions : 2 start date :09/30/2024 End date :03/23/2025 submission deadline : 9/19/2024 client info : DBHDS Note: * Agency Interview Type: Web Cam Interview Only * TWO ROLES! Pls submit your TOP TWO candidates only! * Duration: Exp.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA)) NSU - Technical Support Analyst 2 -(723600) Create date: 27-Oct-2023 Onsite Start date :11/06/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure .... (This job is for - MS Office Jobs in VA Norfolk Analyst - (in Norfolk, VA)) NSU - Help Desk Analyst 2 - (723527) Create date: 27-Oct-2023 Hybrid Start date :11/13/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure .... (This job is for - ITSM Jobs in VA Norfolk Analyst - (in Norfolk, VA))     (Analyst: Ticketing Systems, Staffing Services, Customer Service Skills, MS OFFICE 365 System Analysis Informatio in Columbia, SC)

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