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MS Office CJIS HIPAA 40105010 CDC Application Support Ticketing Systems Analyst
 
Requirement id 146244
Job title Analyst
Job location in Columbia, SC
Skills required Written And Verbal Communication Skills, MS Sharepoint, Customer Support Skills, MS Office CJIS HIPAA 40105010 CDC Applic
Open Date 11-Mar-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Written And Verbal Communication Skills, MS Sharepoint, Customer Support Skills, MS Office CJIS HIPAA 40105010 CDC Applic

Start date : 04/05/2024

Submission deadline : 3/18/2024

Client info : Health & Environmental Control Department (DHEC)

Note :

* INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

- An interview panel will conduct one initial round of in person, video, or phone conference interviews. If no candidate is selected a second round of interviews will be conducted. Potential candidates, not initially selected, will not be disqualified until an offer is made and accepted.

* SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)?

- After the closing date the top candidates will be notified of scheduled interview times.

Description :

The individual will ensure systems are set up and supported following industry best practices to ensure strategic initiatives and compliance with federal and state regulatory laws and ensure business continuity.

This position will be a part of the team responsible for implementing and supporting various Public Health systems as well as other Public Health technology initiatives.

Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health systems, and other upcoming enhancements. The Systems Analyst will need to learn multiple system capabilities and become an expert in these systems to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users.

DAILY DUTIES / RESPONSIBILITIES:
Emphases for the Systems Analyst candidate will be the ongoing implementation and support of the Public Health systems, and other upcoming enhancements. The Systems Analyst will need to learn multiple system capabilities and become an expert in these systems to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate will work in a team environment with other Information Technology staff and Program Area system Owners to support the system and users.

Specific duties and responsibilities will include but are not limited to the following:

• Study and learn system capabilities assigned
• Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
• Work with Program Area System Owners to learn their business functions and needs
• Provide system user support
• Assist staff in resolving system-related problems
• Assist with System user account permissions and security
• Provide and assist with system user training when onboarding new staff as well as individual training
• Attend and provide program area support during scheduled events as needed
• Create and maintain supporting system and training documentation.
• Maintain SharePoint content associated with system collaboration sites
• Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
• Monitor and Identify system data quality issues and work to improve data accuracy
• Reviews and monitoring usage reports
• Assist with the system software life cycle process
• Coordinate and assist with system testing and production validation
• Work with Program Area and IT to present key information for improvements
• Maintain system protocols by writing and updating procedures
• Assist with development of policies and procedures to conform and comply with agency
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 146244 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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(Analyst: Written And Verbal Communication Skills, MS Sharepoint, Customer Support Skills, MS Office CJIS HIPAA 40105010 CDC Applic in Columbia, SC)
     
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