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Teamwork ServiceNow ITSM ITSM Applications. API Management ITIL Hipaa CJIS CDC Dat
 
Requirement id 120221
Job title Architect
Job location in Columbia, SC
Skills required Technical Peers, User Management, Staffing Services, Teamwork ServiceNow ITSM ITSM Applicatio
Open Date 05-Nov-2021
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Architect: Technical Peers, User Management, Staffing Services, Teamwork ServiceNow ITSM ITSM Applicatio

Start Date :11/1/2021

Submison Deadline :11/11/2021

Client Info: Department of Administration

Note :

* INTERVIEW PROCESS (phone, video or in-person, how many rounds of i/vs, etc)?

Initial round of phone interviews with in-person interview preferred before final selection

* INTERVIEW AVAILABILITY: How soon can you schedule an interview (date / times)?

ASAP after posting closes and resumes are received and reviewed


Description :

SCOPE OF THE PROJECT:
Under limited supervision the employee will design, develop, test, configure, implement and provide top-level support for the ServiceNow platform used by ITSM stakeholders in the Department of Admin. The employee will research third party/cloud solutions to ensure successful integration of the technology and providing knowledge transfer to team members. They will be deep application and technology skillset subject matter experts. The Sr. Software Engineer plays a critical role in mentoring Software Engineers and Associate Software Engineers to ensure we are growing future talent.

DAILY DUTIES / RESPONSIBILITIES:
-Maintains the three environments (Dev, Test, Production) of ServiceNow for Admin, including configurations, changes, system updates promotions, cloning, and security.
- Create, maintain and enhance forms, workflows, cloud integration and 3rd party integrations to the ServiceNow platform. Including automation and/or additional self-service features and functions.
- Incorporate ServiceNow capabilities to create a unified framework for multi-cloud resource provisioning and governance. Utilize ServiceNow toolset to enhance workflow for process automation.
-Support the overall incident, problem and change management processes for Admin.
- Onboard additional agencies and expansion of IT Self-Service Portal functionality

REQUIRED EDUCATION/CERTIFICATIONS:
A bachelors degree in communications, business administration, computer science, management information science, or a related field, and two years of hands-on experience with implementing Information Technology Infrastructure Library (ITIL), or an associate degree in communications, business administration, computer science, management information science or a related field and four years of hands-on experience with implementing ITIL.

CJIS Certification will be a requirement of employment.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120221 while calling.
 
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Note:

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* INTERVIEW PROCESS: MS TEAMS, PHONE

* INTERVIEW AVAILABILITY: How soon can you schedule an interview (date / times)?
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(Architect: Technical Peers, User Management, Staffing Services, Teamwork ServiceNow ITSM ITSM Applicatio in Columbia, SC)
     
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