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Desktop Support IT Service Management MS Office PC Setup Config & Deployment Troub
 
Requirement id 115458
Job title Consultant
Job location in Columbia, SC
Skills required Valid Driver’S License, Written Communication Skills, Network Planning, Desktop Support IT Service Management MS
Open Date 25-Mar-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Valid Driver’S License, Written Communication Skills, Network Planning, Desktop Support IT Service Management MS

Start Date :04/19/2021

Submission Deadline :04/01/2021

Client Info : Department of Social Services

Note :

* INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)?

INTERVIEW WILL BE BY INTERVIEW PANEL, IN PERSON OR SKYPE/TEAMS WITH VIDEO.

* SCHEDULE INTERVIEW: HOW SOON CAN YOU SCHEDULE AN INTERVIEW (DATE / TIMES)?

WITHIN 2 WEEKS OF CLOSING.


Description :

SCOPE OF THE PROJECT:

PROJECT IS TO PROVIDE SHORT TERM TECHNICAL SUPPORT AND ASSISTANCE (APPROXIMATELY 1 YEAR) FOR EARLY CARE AND EDUCATION SERVICES, TO INCLUDE THEIR APPLICATIONS AND DEVICES. PROJECT WILL INCLUDE COORDINATION WITH THE FIELD SUPPORT SERVICES MANAGER AND THE EARLY CARE AND EDUCATION SYSTEMS MANAGER TO PLAN AND PRIORITIZE SCHEDULING AND STAFFING FOR DEPLOYMENT OF THE SOFTWARE CLIENT, IMPLEMENTATION OF THE CODE PAL PROJECT, ONGOING SUPPORT, AND ANY SPECIAL SHORT TERM PROJECTS FOR THE EARLY CARE AND EDUCATION .

DAILY DUTIES / RESPONSIBILITIES:

THIS POSITION WILL PROVIDE TECHNICAL EXPERTISE FOR ONGOING DEPLOYMENT AND SUPPORT OF AGENCY DEVICES AND APPLICATIONS USED BY THE EARLY CARE AND EDUCATION (ECE) PROGRAM. THIS POSITION WILL WORK FOR THE FIELD SUPPORT SERVICES SUPERVISOR, AND COORDINATE SERVICES WITH THE EARLY CARE AND EDUCATION SYSTEMS MANAGER. POSITION MAY CONSULT WITH AND WORK WITH THE AGENCY INFRASTRUCTURE, SERVER, AND DATABASE TEAMS, AS WELL AS THE ECE SYSTEMS TEAM, AND ECE PROGRAM MANAGERS. THIS POSITION WILL COORDINATE AND CONSULT WITH AGENCY MANAGEMENT, TECHNICAL TEAMS, AND APPLICATION TEAMS TO ACHIEVE STABLE AND RESPONSIVE SYSTEMS AND SERVICES WITH A GOAL OF IMPROVED DEVICE AND SERVICE AVAILABILITY AND PERFORMANCE FOR EARLY CARE AND EDUCATION CUSTOMERS.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

IT SERVICE DESK
ABILITY TO DIAGNOSE AND TROUBLESHOOT COMPUTER AND NETWORK PROBLEMS
DESKTOP/SERVER SUPPORT
PC SETUP, CONFIG, & DEPLOYMENT
MICROSOFT (MS) OFFICE INSTALLATION
MS OFFICE 365
PROFICIENCY CONFIGURING AND TROUBLESHOOTING WINDOWS OPERATING SYSTEMS (CLIENT/SERVER ENVIRONMENT)
VALID DRIVERS LICENSE
VERBAL COMMUNICATION SKILLS
WRITTEN COMMUNICATION SKILLS

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

SELF STARTER

ABILITY TO DEAL EFFECTIVELY WITH THE NEEDS OF TECHNICAL PEERS, TECHNICAL AND USER MANAGEMENT, USERS, VENDORS, AND STAFF MEMBERS, AND TO COMMUNICATE CLEARLY AND EFFECTIVELY IN SPOKEN AND WRITTEN FORM.

REQUIRED EDUCATION: HS DIPLOMA PLUS 4 YEARS RELATED WORK EXPERIENCE
OR ASSOCIATE DEGREE PLUS 2 YEARS RELATED WORK EXPERIENCE
OR BACHELORS DEGREE PLUS 1 YEAR RELATED WORK EXPERIENCE

REQUIRED CERTIFICATION:

A+ CERTIFICATION - PREFERRED
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 115458 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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(Consultant: Valid Driver’S License, Written Communication Skills, Network Planning, Desktop Support IT Service Management MS in Columbia, SC)
     
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