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Customer Service Active Directory Microsoft Office Suite Consultant
(Jobs in CO
 
Requirement id 119574
Job title Consultant
Job location in Columbia, SC
Skills required Written And Verbal Communication Skills, Desktop Support, Ticketing Systems, Customer Service Active Directory Micros
Open Date 04-Oct-2021
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Written And Verbal Communication Skills, Desktop Support, Ticketing Systems, Customer Service Active Directory Micros

Start Date :10/25/2021

Submission Deadline :10/11/2021

Client Info : Education Department

Note :

* INTERVIEW PROCESS (phone, video or in-person, how many rounds of i/vs, etc)?

In Person

* INTERVIEW AVAILABILITY: How soon can you schedule an interview (date / times)?

UPON POSITION CLOSING.


Description :

SCOPE OF THE PROJECT: THE SOUTH CAROLINA DEPARTMENT OF EDUCATION IS IN NEED OF SHORT TERM SUPPORT FOR OUR SERVICE AND SUPPORT TEAM. THESE POSITIONS WILL BE ASSISTING THE HELP DESK STAFF DURING NORMAL WORKING HOURS WITH TIER I AND II SUPPORT FOR AGENCY AND DISTRICT USERS.

DAILY DUTIES / RESPONSIBILITIES:

??Install and configure software and computer systems.
• Troubleshoot and resolve issues with software or hardware.
• Walk colleagues or clients through steps to help them resolve their technical problems.
• Maintain procedures and reports that provide technical support to the entire organization.
• Analyze records and logs to spot underlying trends and potential issues.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Test, evaluate, and make decisions about new technology for the business.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
E-TICKETING SYSTEM EXPERIENCE
CUSTOMER SERVICE
COMMUNICATION SKILLS
MICROSOFT O365 EXPERIENCE
ACTIVE DIRECTORY KNOWLEDGE
DESKTOP SUPPORT

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
WEB CONFERENCING SYSTEMS

REQUIRED EDUCATION/CERTIFICATIONS: HIGH SCHOOL DIPLOMA
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119574 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
Written And Verbal Communication Skills job openings in Columbia, SC
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* INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)?

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(Consultant: Written And Verbal Communication Skills, Desktop Support, Ticketing Systems, Customer Service Active Directory Micros in Columbia, SC)
     
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