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Requirement id 120805
Job title Consultant
Job location in Columbia, SC
Skills required Apple Support, A+ Certification, Windows Experience, Cisco Experience Microsoft Active Direct
Open Date 09-Dec-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Apple Support, A+ Certification, Windows Experience, Cisco Experience Microsoft Active Direct

Start Date :01/04/2022

Submison Deadline :12/16/2021

Client Info : Health & Environmental Control Department

Note :

* INTERVIEW PROCESS (who will conduct i/v, phone or in-person, how many rounds of i/vs)?

One initial round of phone interviews will be scheduled for the top 3 candidates after the close of the posting date. If no candidate is selected a second round of interviews will be conducted. Initially obviously unqualified candidates will be disqualified, with reason stated, on the initial review. Possible candidates, even ones that are not interviewed, will not be disqualified until an offer is made and accepted. The internal project manager will do all interviews.

* SCHEDULE INTERVIEW: How soon can you schedule an interview (date / times)?

After the closing date the top candidates will be notified of two possible phone interview times. If one of these two times is not accepted then the candidate is disqualified.

Description :

DAILY DUTIES / RESPONSIBILITIES:
Assists Service Integration with the setup, configuration, management, and diagnostics/troubleshooting for web/virtual conferencing (Teams, WebEx, and Zoom) meetings/conferences by agency program areas, hardware/software testing and management of IT assets, Footprints issue tracking tickets. Follows prescribed processes and procedures and provides information to Management to assist in process improvement. Diagnoses, isolates, configured, setup, and resolves web/virtual conference solution (Teams, WebEx, and Zoom) issues and some hardware/software problems while performing problem resolution with support of Service Integration staff.

Performs work that is documented and performed in conjunction with Agency employees. Works with Agency staff to identify any issues and assist in the creation of resolutions for technical and business process issues associated with the Asset Management and Configuration teams.

The position will be utilized for 40 hours per week for the duration of this project. The selected candidate should be able to work flexible hours where it may be necessary for work to be completed outside traditional business hours.

The candidate will work closely with the Service Integration Section to identify, prioritize, and schedule workload and implementation following Agency IT standards, policies and procedures.

Module support of the project.
• DHEC will require that the selected candidate sign the DHEC confidentially agreement and/or Business Associate (BA) agreement if applicable. All web services must be secure.
• DHEC will require that the selected candidate successfully complete online HIPAA training.
• Contractors must be available to DHEC during each week, excluding state holidays, throughout the term of the contract.
• A weekly review between the contractors and DHEC to ensure the expectations of this agreement are met.
• Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
• DHEC will not accept any offers including an “up-lift” charge. The rate paid per consultant must not exceed the maximum rate established for this position described in the State contract terms.
• Follow agency IT Standards, policies, and procedures to include documentation.
• Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.

Payment Schedule:
All timesheets shall be entered and approved in a timely manner per State contract terms. The State will not pay any extra costs (i.e. Travel, employee benefits, insurance, room and board, etc.) for temporary employees under this contract.

DHEC Support:
DHEC will provide:
• All required network accounts, access
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120805 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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