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Engineer
(Jobs in Columbia, SC)
 
Requirement id 18523
Job title Engineer
Job location in Columbia, SC
Skills required Windows 7, Microsoft Outlook Exchange 2010/2012, Ca7 Environment,
Open Date 30-Apr-2014
Close Date
Job type Not specified
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Windows 7, Microsoft Outlook Exchange 2010/2012, Ca7 Environment,

Description:

The Client has, as a strategic asset for the agency, a Computer Operations system that provides the agency with timely information regarding compliance, tax collections and financial forecasting. Currently, we are short three positions do to untimely departures and the current staff has to work substantial hours above their normal working schedule to keep up with work requirements. This organization will phase out over the next three years as the new COTS tax system is deployed.
GENERAL RESPONSIBILITIES

Non-Technical
* Effectively interact and communicate with peers to manager-level IT professionals.
* Provide feedback to team regarding product issues, enhancements and new features.
* Must have initiative, drive and be a self-starter.
* Ability to ask pertinent questions of others.
* Proactively seek to identify, communicate and implement process related improvements.
* Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders.
* Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
* Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
* Good customer skills, be attentive to detail, and responsive to customer tickets.
* Ability to perform unattended troubleshooting, document said troubleshooting and hand off for other techs.

Technical
* Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration.
* Develop workaround solutions as appropriate.
* Monitor and assess current systems and recommend hardware and software enhancements
* Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems
* Diagnose and resolve problems related to hardware, software, or operator error, and resolve or repair
* Escalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements.; oversee vendor work
* Install, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users.
* Perform equipment and software upgrades
* Lead and execute small projects
* Maintain familiarity with current computer and network products
* Adhere to corporate information security guidelines and promote information security among coworkers
* Qualified candidate will be responsible for performing root cause analysis/resolution.
* Performs other duties and special projects as assigned.
* Schedule, submit and monitor MainFrame jobs using BlueZone and modify JCL.
* Perform MainFrame backups and batch cycle updates.
* Monitor Autosys software and assist SCITS team with daily deposit.
* Maintain production printers, batch reports and report distribution.
* Computer Operator will also be responsible for sending and receiving electronic data files.

Required Skills:

* At least 2 years experience or Associates degree in Information Technology
* Windows 7 and Microsoft Outlook Exchange 2010/2012
* Background using document sorter
* Printing from MainFrame high speed printer
* Receving and sending electronic files

Desired Skills:

* Mainframe experience
* Knowledge of PCs
* Knowledge of high speed printer
* BlueZone software application
* CA7 Workload Automation Software (Autosys)
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 18523 while calling.
 
Other jobs in SC: Beaufort (1), Blythewod (2), Blythewood (3), Charleston (17), Columbia (37), Greenville (4), Hartsville (2), North Charleston (2), Overland Park (1), San Francisco (1), SENECA (4), South Carolina (1), Spartanburg (3), Unknown (2),
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(Engineer: Windows 7, Microsoft Outlook Exchange 2010/2012, Ca7 Environment, in Columbia, SC)
     
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