FTP SCOM Remedy HP Sitescope Visio CA Monitoring Tools ITIL Foundations Certificat   Requirement id 16946 Job title Analyst Job location in Irving, TX Skills required Microsoft Windows 7, Microsoft Office 2010, Microsoft Management Tools, FTP SCOM Remedy HP Sitescope Visio CA Mo Open Date 08-Jan-2014 Close Date Job type Contract to Hire Duration 6 Months Compensation DOE Status requirement --- Job interview type Phone Screening    Email Recruiter: coolsoft Job Description Analyst: Microsoft Windows 7, Microsoft Office 2010, Microsoft Management Tools, FTP SCOM Remedy HP Sitescope Visio CA Mo ** Only W2 Employee - No Subcontracting ** Can submit only Green Card and Citizens ** Can submit at higher rate *** Over Time is paid at 1.420 times OT - Extra Hours on Weekdays and Saturdays *** Double Time is paid at 2.0 times DT - Hours worked on Sundays Windows Monitoring Analyst Company Overview Fiserv, Inc. (NASDAQ: FISV) is the leading global provider of information management and electronic commerce systems for the financial services industry. We are trusted by more than 16,000 clients worldwide including banks, credit unions and thrifts of all sizes; mortgage lenders and leasing companies; telecommunications and utility companies; brokerage and investment firms; healthcare and insurance providers; and retailers and municipalities. Functional Job Overview The Windows Monitoring Analyst performs monitoring, service restoration and escalation of alerts from Windows Server systems. Candidate and Job Summary Ideal candidate must be a team player, detail oriented with strong follow through-capabilities, dependable and able to handle rapidly changing priorities with a positive attitude with great flexibility. The candidate will work in a 7x24 Command Center on a first-responder team performing monitoring, service restoration, and escalations of Microsoft Server and Application alerts within the SLA. Job Requirements, Duties & Responsibilities • Minimal constraints to work any shift (1st, 2nd, 3rd) including weekends/holidays • Monitor Windows Server operations: server hardware, applications and processing • Monitor and proactively respond to alerts from automated system monitors to restore service • Opens, updates, closes and monitors Remedy Trouble Tickets within the SLA • Complete Daily Check Sheets • Other duties as assigned to meet business requirements Fundamental Process Skills • Ability to multi-task, prioritize and resolve urgent issues • High attention to detail, adhere to all standards, processes, procedures and policies • Execute documented procedures during system failures • Perform daily system checklists • Escalates to both internal and external sources to expedite resolution of issue Technical Skills / Knowledge REQUIRED • Hands on experience with Microsoft Windows 7 or newer • Hands on experience with Microsoft Office 2010 or newer • Familiarity with monitoring alerts • Familiarity with transmission of files RECOMMENDED (a plus but not required) • Familiarity with a variety of system management tools and programs that could include one or more of the following: o CA monitoring tools preferred (Spectrum) o Microsoft MOM / SCOM o HP SiteScope o Windows event monitoring applications • Fundamental knowledge of: o Microsoft Windows Server 2003 or higher o File Transmissions (FTP) o Remedy • Knowledge of Microsoft applications: Office, Visio, Access & SharePoint • Basic understanding of networking principles Communication Skills • Must demonstrate exceptionally strong Team orientated behaviors • Utilize interpersonal and communication skills for working with customers • Ability to provide on-call engineers critical information in a clear, concise and quick manner Required Experience • 1-2 years experience in a 7/24/365 command & control center • 1+ years of hands-on experience in a Microsoft environment Work Schedule • Nonexempt position • Shifts are comprised of 4 – 10 hour shifts / 30 minute lunch / 40 hours per week • Minimal Overtime • Initial Shift Days / Hours: o Initial Shift: Wednesday thru Saturday 7:00pm – 7:30am o Initial Training: Monday thru Friday 9am – 6pm for 6 – 8 weeks training from start date • Ability to work “ANY” shifts,   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 16946 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1),    Microsoft Windows 7 job openings in other states Jobs List Senior IT Specialist - 7429 Create date: 11-Nov-2022 Start date : 01/03/2023 End Date : 01/03/2025 Submission deadline : 11/18/2022 Note : * On-site/Remote : On-site * Interview : Phone or video call; then in-person Description : --------------------------------------------- This is a hands–on technical assignment worki.... (This job is for - job Jobs in NY Albany Specialist - (in Albany, NY)) Help Desk Analyst - 60123 Create date: 05-Mar-2019 Start Date:3/13/2019 End Date: 05/13/2019 Submission Deadline :Friday 3/8/2019 at 10:00am EST Note: Preference will be given to local candidates who can start a new project quickly. Description : These are short term assignments tentatively scheduled to start on March 13th and end on May 13th. job Jobs in OH Columbus Analyst - (in Columbus, OH)) Service Support Analyst - Tier 1 - 423425 Create date: 19-Aug-2015 Description: Provide Tier I support. Initial responsibilities require a basic knowledge and understanding of a wide variety of technologies to effectively support client needs. Minimum 3 years experience in desktop support areas. Expected Skills: This position is responsible for providing consultation, support, and/or training to.... (This job is for - job Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Desktop Engineer - TSS-001936 Create date: 18-Apr-2013 Description: The Department is seeking to fill a short term (approx. 3-4 month assignment). The selected candidate will provide support for the client across the State involving installation and maintenance of microcomputer hardware and software. Required Skills: * Proficient knowledge of Microsoft Windows 7 .... (This job is for - job Jobs in NC Raleigh Engineer - (in Raleigh, NC))     (Analyst: Microsoft Windows 7, Microsoft Office 2010, Microsoft Management Tools, FTP SCOM Remedy HP Sitescope Visio CA Mo in Irving, TX)

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