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Microsoft Word Excel outlook Powerpoint KPIs Consultant
(Jobs in Plano, TX)
 
Requirement id 116153
Job title Consultant
Job location in Plano, TX
Skills required Written And Verbal Communication Skills, Customer Service Skills, Interpersonal Skills, Microsoft Word Excel outlook Powerpoint
Open Date 20-Apr-2021
Close Date
Job type Contract to Hire
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Written And Verbal Communication Skills, Customer Service Skills, Interpersonal Skills, Microsoft Word Excel outlook Powerpoint

Job Responsibilities:

• Resolve claims where products have potentially caused property damage and/or personal injury.

• Contact customers to notify them of claim investigation and any planned adjustments.

• Keep records of customer interactions and transactions,
recording details of inquiries, complaints, and comments, as well as actions taken.

Minimum Requirements:

• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

• Ability to work independently and manage ones time.

• Ability to accurately document and record customer/client information.

• Previous experience with computer applications, such as Microsoft Word, Excel, Outlook and PowerPoint.

Required Skills:

• Ability to maintain KPIs/workloads and produce quick turnarounds and resolutions for each claim tasked.

• Efficient in Word/Excel/Outlook/PPT

• Excellent verbal/written communication skills - will communicate daily with customers via phone, email, text, etc.

• Well-rounded personality to work closely with the team and Product Liability department.

• Customer Service Experience 3+ years (claims handling experience a plus).
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116153 while calling.
 
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(Consultant: Written And Verbal Communication Skills, Customer Service Skills, Interpersonal Skills, Microsoft Word Excel outlook Powerpoint in Plano, TX)
     
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