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Organizational Skills Communication Skills Reporting Data Analysis IT Infrastructu
 
Requirement id 109781
Job title Analyst
Job location in Chester, VA
Skills required MS Office Suite, Customer Service Skills, Documentation Skills, Organizational Skills Communication Skil
Open Date 03-Sep-2020
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: MS Office Suite, Customer Service Skills, Documentation Skills, Organizational Skills Communication Skil

Start Date :10/05/2020
End Date :09/30/2021
Submission Deadline :09/10/2020

Client Info : VITA

Note:

* Agency Interview Type: Phone Only

* Local candidates are HIGHLY preferred

* This position will start out being remote due to Covid, once restrictions lift it will be 100% onsite

* The candidate selected will be required to pick up their equipment from VITA HQ

* Candidates must be submitted by COB Thursday 9/10

Description:

Provide assistance to service owners for the evaluation and modification of services. Messaging (MDM, licensing selection, replacement of security tools). Future Mainframe usage analysis.

Voice service modifications. -

- Strong service level agreement (SLA) skills and ability to provide in-depth analysis.
- Analyze customer usage and needs of IT infrastructure services, align usage with strategic objectives
- Prepare options which consider financial analysis
- Prepare reports and other documentation
- Coordinate actions/responses from a wide range of stakeholders

- Experience supporting IT infrastructure services
- Data analysis and reporting experience
- Good communication, documentation and organization skills
- Excellent customer service skills
- Proficient with Microsoft Office Suite
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 109781 while calling.
 
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(Analyst: MS Office Suite, Customer Service Skills, Documentation Skills, Organizational Skills Communication Skil in Chester, VA)
     
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