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Desktop Support Customer Communication Consultant
(Jobs in Fredericksburg, VA)
 
Requirement id 133811
Job title Consultant
Job location in Fredericksburg, VA
Skills required Windows, SharePoint 2010, MS Office Suite, Desktop Support Customer Communication
Open Date 16-May-2022
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Windows, SharePoint 2010, MS Office Suite, Desktop Support Customer Communication

Start Date : 05/02/2022

End Date : 06/30/2022

Submission Deadline : 5/19/2022

Client Info : VDOT


Description :

*local candidates strongly preferred
*100% ONSITE work, working with end users within the assigned district
*MUST possess a valid drivers license and auto insurance - will drive state vehicle
*was candidate submitted to previous req, 669628? We need NEW candidates ONLY


Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktops and wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the state of Virginia. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133811 while calling.
 
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(Consultant: Windows, SharePoint 2010, MS Office Suite, Desktop Support Customer Communication in Fredericksburg, VA)
     
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