Problem Solving Skills Work Independently And Perform Job With Minimal Supervision   Requirement id 103782 Job title Administrator Job location in Glen Allen, VA Skills required Hardware And Software Support, Interpersonal And Communication Skills, not found, Problem Solving Skills Work Independentl Open Date 20-Feb-2020 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Administrator: Hardware And Software Support, Interpersonal And Communication Skills, not found, Problem Solving Skills Work Independentl Start Date : 03/02/2020 End Date : 06/30/2020 Submission Deadline : 02/26/2020 Client Info : Henrico County Note: * Interview Type : In Person Only Description : Please read details below before submitting your candidate - they must agree to the terms of this assignment! This is a temporary assignment (4 months or 640 total hours for use) AND the hours will be changing in the second half of the 4 month assignment. The agency has a FTE who will be out on Paternity leave but scheduled to return. Role is needed to support the team while this person is out. The role is not expected to go beyond June. In March and April the assignment will be full time (40 hours a week), HOWEVER, hours in May and June will be reduced to 3 days/week or 24 -30 hrs (with flexibility in the days worked). ABOUT THE ROLE his person will routinely provide technical, moderately complex troubleshooting and support to a wide range of department-specific equipment, equipment and technologies; utilizes advanced debugging and diagnosis skills; checks for known solutions and implementing known solutions with minimal guidance; undertakes and completes more complex testing and issue resolution with minimal guidance or assistance. Work generally includes providing first line response to a broad range of end-user requests for moderately complex break/fix assistance; advanced, moderately complex, technical support for personal computers (desktops, laptops,etc.), telecommunications, wireless devices, department-specific equipment and systems; troubleshooting issues for both software and hardware problems as well as department specific equipment; troubleshooting and issue resolution for software such as common business software and office automation software, various assigned third-party (commercial off the shelf (COTS)) and County-developed software and systems; training and assisting end-users with department-specific equipment and peripherals, wireless devices and phones, resolving connectivity issues, and resolving end-users issues for all applications, systems, software, and related equipment and peripherals in one assigned department; creating and completing work orders in a shared or department-specific work order system for technology related issues. Work is performed independently with general supervision. Researches and resolves, or recommends resolution, of a wide variety of problems or questions with unusual issues referred to the supervisor or appropriate IT Department staff. Examples of assigned tasks: • Provides moderately complex technical support, including troubleshooting and diagnosis, for the assigned departments current computer hardware and a broad range of related peripheral devices, current software, applications, databases, and systems, wireless devices and telecommunications, equipment and technologies, and all department-specific equipment to end-users in one assigned department which may include supporting staff and operations at multiple locations Countywide • Installs, configures, upgrades, maintains, supports, services and replaces all types of department-specific hardware and software and department-specific equipment and devices, which may include a broad range of A/V, wireless and telecommunications equipment upgrades, expansions and replacements • Routinely serves as the primary resource for department-specific equipment, devices and technologies: Installs, configures, upgrades,maintains, services, troubleshoots, diagnoses, repairs and handles replacement of department-specific equipment, devices and technologies, which may include working with vendors to set-up and manage department-specific equipment, devices and technologies • Accurately troubleshoots and provides first-line diagnosis for all platforms and common business so   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 103782 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Hardware And Software Support job openings in other states Jobs List Desktop Support I - 107915 - SP Create date: 15-Aug-2022 start date:08/29/2022 End date:12/30/2022 submission deadline:8/22/2022 4:00:00 PM client info : Milwaukee County Note: * Interview Process: Microsoft Teams w/camera on 1 round * Duration: 12/30/22 with possibility of extension * Local candidates or willing to relocate at.... (This job is for - ITIL Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Doc193461 Job 2210 Customer Support Analyst B. Inter -SP Create date: 22-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=ikl5pe.fd&awcharset=UTF-8 Note: FDOT OIT is accepting ONE (1) candidate submission per vendor for this Incumbent position. Note: Exhibit F-Resume Self-Certification Form must be signed by the ca.... (This job is for - job Jobs in FL Gainesville Analyst - (in Gainesville, FL)) Doc192729 Job 2210 Customer Servcie Analyst A. - Entry -SP Create date: 22-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=ij2w7k.fd&awcharset=UTF-8 Note: FDOT OIT is accepting ONE (1) candidate submission per vendor for this Incumbent position. Note: Exhibit F-Resume Self-Certification Form must be signed by the ca.... (This job is for - job Jobs in FL DefuniakSprings Analyst - (in Defuniak Springs, FL)) Doc195645 Job 2210, Customer Support Analyst B. Inter -SP Create date: 13-Apr-2022 Bid URL: http://sourcing.myfloridamarketplace.com/Sourcing/Main/ad/webjumper?passwordadapter=SourcingSupplierUser&username=coolsoft1&itemID=iqau6l.fd&awcharset=UTF-8 Note: FDOT OIT is accepting ONE (1) candidate submission per vendor for this Vacant position. Submission Deadline: 4/21/2022 1:00 PM EST Start Date: 5/2/2022.... (This job is for - Troubleshooting Jobs in FL Gainesville Analyst - (in Gainesville, FL)) ITS63 FY21_DOT_002 Help Desk Analyst/Specialist -SP Create date: 12-Feb-2021 Bid Number: BD-21-1030-0P100-0P110-58629 Note: Online Submission hourly rate: $30 to $40 Note: Total number of positions sought: 1 Note: Maximum number of resumes per ITS63 Vendor: 2 Submission Deadline: 2/19/2021 04:00 PM EST Start Date: 3/1/2021 End Date: 9/30/2021 Client: Departmen.... (This job is for - ServiceNow Jobs in MA Boston Specialist - (in Boston, MA))     (Administrator: Hardware And Software Support, Interpersonal And Communication Skills, not found, Problem Solving Skills Work Independentl in Glen Allen, VA)

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