Change Management Microsoft Suite Analyst (Jobs in McLean, VA)   Requirement id 86390 Job title Analyst Job location in Mclean, VA Skills required Automation Test Developement, Salesforce Application Development, BS Degree In Computer Science, Change Management Microsoft Suite Open Date 12-Dec-2018 Close Date Job type Contract to Hire Duration 24 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Automation Test Developement, Salesforce Application Development, BS Degree In Computer Science, Change Management Microsoft Suite Job Description : **Need a technical systems analyst who will interact with the business side to gather requirements and convert into user stories and use cases. This person will interact with the technical team (developers, etc.) -prefer local candidates, but open to non-local -will be 1 step to hire (f2f or webex) -URGENT requirement -any work authorization fine -multi-year contract Key Responsibilities: Partner with cross-functional teams to streamline and optimize Customer Success Processes Partner and align upstream with cross-functional team members on handoff processes post opportunity/booking Work with solution architects, business analysts and domestic/off-shore development teams in building holistic solutions Lead and/or participate in project implementations including but not limited to requirements gathering, multi-project management, system configuration, documentation, pre-/post-deployment QA testing Serving as a technical advisor for out of the box and best practices on various ecosystems on Salesforce.com platform Oversee Service Cloud day to day operations, maintenance, and support Define key components and their impact on business prior to each Salesforce releases Key Qualifications: Has experiences in Service Cloud, Communities, Lightning, Call Centers, Case Deflection, Milestones, SLAs, etc. Deep understanding of streamlining post Sales and Support processes Has deep passion in researching for best practices, industry benchmarks, productivity/automation, and service efficiency 5+ years in a Service Cloud related or a Consultative role delivering multiple service-related projects 5+ years of hands-on, end-to-end, experience in delivering service solutions Salesforce Admin Certification Required, Advanced Admin, and/or Service Cloud Consultant Certifications Comfortable with coordinating/leading solution designs, development/configuration, and deployment across multi-dimensional teams Communicate effectively with a non-technical audience to understand business needs and be able to explain complex systems/technical topics in a clear and concise manner Ability to analyze business processes and/or business systems for inefficiencies Experiences in change management Ability to lead and facilitate recommendations Maximize the value of native Salesforce functionalities vs custom build solutions Utilize analysis and diagramming tools to present business processes Continuously expand Salesforce knowledge and leverage new capabilities/features to meet business needs Experience in Google Suite and/or Microsoft Suite Bachelors Degree in Computer Science   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 86390 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Automation Test Developement job openings in other states Jobs List NC - Meck County - IT QA Engineer (722580) Create date: 12-Oct-2023 Remote Start date :10/09/2023 End Date : 12/29/2023 Submission deadline : 10/18/2023 Client Info : Mecklenburg County - Information Technology Services - Quality Services Description : ------------------------------------------------------ **This is a remote position. Dutie.... 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(This job is for - DevOps Jobs in MI Lansing Architect - (in Lansing, MI))    Automation Test Developement job openings in VA Jobs List Manual Automation Tester - J-11-348-521 Create date: 07-Sep-2018 The ideal Tester will possess both manual and automation testing experience, using Agile methodology, Writing and executing SQL queries, using Selenium, and ability to write solid code in C#(preferably) or Java/JavaScript. The candidate may be asked to take on lead responsibilities. The candidate shall review project business and technic.... (This job is for - SDLC Jobs in VA Arlington Tester - (in ARLINGTON, VA)) (Analyst: Automation Test Developement, Salesforce Application Development, BS Degree In Computer Science, Change Management Microsoft Suite in Mclean, VA)

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