Best Practices IT Asset Management Software Validation ITIL Analytical Ability Tea   Requirement id 131637 Job title Team Lead Job location in Petersburg, VA Skills required Hands-On Development, Self Motivated, Critical Thinking, Best Practices IT Asset Management Softw Open Date 28-Jan-2022 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Team Lead: Hands-On Development, Self Motivated, Critical Thinking, Best Practices IT Asset Management Softw Start Date :02/7/2022 End Date :05/06/2022 Submission Deadline :02/3/2022 Client Info : VSU Note : * Agency Interview Type: Web Cam Interview Only Description : On Site Required - 3 days onsite 2 days remote Parking IS available for contractors on campus **MUST FOLLOW UNIVERSITYs COVID policies and show proof of Vaccination (be fully vaccinated) if selected for the role. Make sure your candidate is aware and agrees before submitting. Provide leadership, technical and analytical support for the day-to-day operations within IT Asset management area including hardware life-cycle for faculty and staff. Must demonstrate excellent communication, interpersonal and organizational skills and be adept at tactfully managing a wide array of customers and their needs. Strong analytical thinking and problem-solving abilities required. Ability to identify, diagnose and resolve tier one issues for users of campus IT services, including, networking, authentication, computer, mobile devices, security, software and multimedia devices. Ability to research problems that cannot be immediately resolved, and escalate problems to the appropriate tier as needed. Perform the technical and analytical support for the day-to-day operations of the hardware life-cycle to ensure compliance to the IT Asset Management best practices. Coordinate the transfer of IT assets within a stated SLA. Provide leadership and responsibilities to IT Asset Analysts. Develop and delegate execution of standard operating procedures for tracking assets, receiving assets, deploying assets. Generate, distribute, & review weekly IT asset management reports, including ITSM metric data. Provide leadership and responsibilities to junior IT Asset Analysts. Execute standard operating procedures for tracking assets, receiving assets, deploying assets. Record all install, move, add and changes (IMAC) in the database repository to ensure compliance with ITAM best practices. Enter hardware serial numbers and/or identification tags into the CMDB, ensuring all information is up to date, accurate and auditable. Maintain accuracy and normalization of the inventory database and fields. Monitor and manage the ITSM IT Asset Management queue on a daily basis as the coordinator of the IT Asset Management queue. Resolve all incident reports within the timelines prescribed for the severity level. Report all academic outages or degraded capabilities within Established clients SLAs. Monitor and manage the ITSM IT Asset Management queue on a daily basis as the coordinator of the IT Asset Management queue. Update ticket notes with clear and accurate information to ensure that the life cycle of the ticket accurately captured. Effectively communicate with end users to provide excellent customer service when closing tickets. Plan, coordinate and execute Asset Refreshes. Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department. Conduct and complete physical inventory audits. Conduct and complete software license audits. Manage and lead the software approval and repository process. Track and maintain software licenses, Hardware warranties, maintenance agreements, and lease and vendor contracts, to include contract expirations, in accordance with the Commonwealth of Virginia Information Technology security Standards (SEC-501). Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment. Maintain the data integrity posture, and method, process and procedures of removal of Commonwealth data from electronic media as associated to SEC-501.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131637 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Hands-On Development job openings in other states Jobs List ITSAC 8022107TPWDJAVASPRNGJSF Software Developer 2 -SP Create date: 20-Dec-2023 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a588z0000007nOPAAY/8022107tpwdjavasprngjsf Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 3320 hours Note: RTR form must be signed by the candidate Submission Deadline: 1/04/2024 5:00 PM CT Start Date: 01/15/.... 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