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Requirement id 148258
Job title Consultant
Job location in Richmond, VA
Skills required Management Information Systems, Instructional Design, Troubleshooting Hardware And Software, Professional Experience Working With Pri
Open Date 05-Jul-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Management Information Systems, Instructional Design, Troubleshooting Hardware And Software, Professional Experience Working With Pri

No of Submissions :2

Start date :7/1/2024

End Date :06/30/2025

Submission deadline :7/10/2024

Client Info :VDH

Note:
* Hybrid

Description :



The agency has a need for a trainer with Information Technology related skills to assist VDH, local health district employees, and sub-recipient sites within the HIV Care Services Program, Provide Enterprise.

VDH has determined that there is a need for a trainer throughout the Commonwealth to assist with Provide Enterprise end user training and to provide helpdesk support. There is a need for a trainer/support person in each program to guide employees and provide training that will make them more efficient in their job tasks. In addition to delivering end user training, the trainer will also create training materials that can be uploaded and tracked through the TRAIN learning management system. The trainer will become a subject matter expert in the program area they support and will be expected to serve on the helpdesk to provide support end users.

Job duties consist of but not limited to:

Determine skill gaps and training needs in consultation with district, regional, and OIM staff

Create and curate training materials.

Deliver trainings and offer follow-up support for ongoing learning
Communicate skill gaps and training needs within the Provide training and support team to best develop learning strategies, content, and delivery that best fits the needs of the users.

Demonstrate servant leadership through collaborative strategic and tactical planning to achieve holistic goals.

Create and curate training materials.

Provide help-desk support.
Coach staff through troubleshooting computer hardware and software issues.

Using deep program subject matter expertise, advise staff regarding program workflow best practices.

Travel to deliver on-site training, as deemed necessary. Deliver online, web-based training on both a scheduled and as-needed basis.
Provide office hours for impromptu training requests.



Preferred Basic Qualification

Bachelors degree in Education, Management Information Systems, Communications, Business or related field. Work experience in lieu of education can be accepted at hiring managers discretion

Knowledge and experience working with a local health department or Viriginia Department of Health.

Knowledge of Ryan White HIV program.

Experience using Provide Enterprise System is highly desired for this position.

Required Basic Qualifications.

Bachelors degree in Education, Management Information Systems, Communications, Business or related field. Work experience in lieu of education can be accepted at hiring managers discretion.

Knowledge of adult learning and instructional design.

General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, and more. Experience leading building of training materials such as videos, presentations, or job aids.

Experience trouble shooting hardware and software – hands-on or from a helpdesk.

4+ Years of related professional experience.

3+ years of experience advising and influencing internal stakeholders (leadership, technical trainers.)

Drives performance. Holds self and others accountable. Delivers results first time right. Never settles for status quo. Willing to have tough conversations. Asks for feedback and takes action to improve.
Works collaboratively. Seeks out the experience with others the aim for better results. Open minded regardless of where ideas originate. Flexible and easy to work with.

Must be a self-starter and a team player with a positive attitude.

Ability to coach a
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 148258 while calling.
 
Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),
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(Consultant: Management Information Systems, Instructional Design, Troubleshooting Hardware And Software, Professional Experience Working With Pri in Richmond, VA)
     
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