Windows Wireless Computing Customer Service Skills Analyst (Jobs in Staunton, V   Requirement id 135242 Job title Analyst Job location in Staunton, VA Skills required MS Office Suite, SharePoint Online, Trouble Shooting PC, Windows Wireless Computing Customer Serv Open Date 21-Jul-2022 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: MS Office Suite, SharePoint Online, Trouble Shooting PC, Windows Wireless Computing Customer Serv Start date :08/08/2022 End Date :03/13/2023 Submission deadline :7/25/2022 Client Info :VDOT Description : *local candidates strongly preferred *ONSITE interviews ONLY, NO exceptions *must work onsite 100% VDOT Staunton District IT Technical Support 100% onsite work, working with end users within the assigned district. MUST possess a valid driver license and have a clear driving history - will drive state vehicle. Position will primary focus working with field staff with new technology and support of devices. Answer phone calls and email requests for assistance. Monitor VDOT Help Desk queues and assist with clean-up of aging help desk tickets. Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Support IT Knowledge Base Management by participating in the review and updates of articles. Communicate and collaborate across the entire team to include IT support center peers, supervisor and other departmental teams. Expert in the use of Gmail, remoting tools for support, and administering desktops. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout Staunton District VDOT. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot phone, network, and desktop hardware and software issues. Preferred: Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135242 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    MS Office Suite job openings in other states Jobs List NC FAST Child Welfare Trainer/Content Dev (750771) Create date: 05-Nov-2024 **Hybrid Max Submittals by Vendor : 1 Start date : 11/18/2024 End Date : 01/05/2025 Submission deadline : 11/12/2024 Client Info : NCDHHS-NCFAST Description : ------------------------------------------------------ IMPORTANT NOTE: Extensive statewide travel up to 75% of the .... 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