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MS Excel MS Word Azure Excel Troubleshooting Analyst
(Jobs in Seattle, WA)
 
Requirement id 90583
Job title Analyst
Job location in Seattle, WA
Skills required SQL, Cloud Developer, .Net, MS Excel MS Word Azure Excel Troubleshoo
Open Date 01-Apr-2019
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Analyst: SQL, Cloud Developer, .Net, MS Excel MS Word Azure Excel Troubleshoo

Candidate must be your W2 Employee.
We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen.

Job Description :

Systems Analyst II

1 Year Contract (Will Convert or Extend)

Starbucks

955894



Gathers, and documents business requirements to support the design and development of technology and/or process solutions. Leverages relevant processes, technology, and subject matter experts to propose appropriate solution options. Clearly communicates issue resolution. Performs application maintenance and system configuration in support of solution delivery initiatives.



Team:

The Starbucks Production Controller is part of the Mobile Order/Digital Flywheel ecosystem. It connects the digital platform to the physical store and controls the order fulfillment queue. It is used by Baristas to assist in preparing and delivering order to Starbucks customers. It is also a major enabler for recently launched new services – example – UberEats



Day-To-Day:

Come up with a plan for software deployments
Working on metrics gathering for releases and KPI measurements
Analyzing the data based on monitoring tools
Documenting and writing knowledge based articles
Operational reports
Contacting stores so communication will be huge
Writing RCAs
Site visits to deploy or understand what is happening within the store s- mainly within Seattle
Work with cross functional internal and external technology teams
Supports on call rotation – part of 24 x 7 support escalation teams.
Support release / implementations by creating change request, channel copy request forms and works closely with Retail POS release team.
Gathers metrics for these implementations / releases
Identify and provide for requirements for new / enhanced support tools
Analyze data by extracting and analyzing monitoring tools (example includes Splunk / Tableau). Able to use query tools
Documents and writes Knowledge base articles for releases for Enterprise help desk
Create support documents (Training for within Ops team, Tier 3 support, how to use support tools, create DM jobs)
Compiles / create operational reports based on Key performance indicator (Analyst will be provided with these KPI to report against)
Compile and creates Root cause analysis reports (RCA)
Supports tool recommendations
Support team by performing site visits for troubleshooting purposes.
Supports configuration management of routing dashboards / admin user interface, splunks etc



Requirements:

SQL
Querys languages
Cloud – Azure on this team
.NET
Any query language, MS Excel, MS Word, Knowledge of Cloud (Azure ) is a plus.
Soft skills , Ability to communicate, responsible and accountable, self-starter, calm under pressure.
Excel
Troubleshooting
Self-starter communication
Be able to work under pressure
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 90583 while calling.
 
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(Analyst: SQL, Cloud Developer, .Net, MS Excel MS Word Azure Excel Troubleshoo in Seattle, WA)
     
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