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Written And Verbal Communication Skills Hardware And Software Configuration Time M
 
Requirement id 120293
Job title Analyst
Job location in Appleton, WI
Skills required Project Management Experience, Organizational Skills, Excellent Communication Skills, Written And Verbal Communication Skills
Open Date 09-Nov-2021
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Project Management Experience, Organizational Skills, Excellent Communication Skills, Written And Verbal Communication Skills

start date:12/5/2021
End date:04/01/2022

submission deadline:11/16/2021 4:00:00 PM

client info : Outagamie County

Note:

* Interview Process: Zoom or in person

* Contract Duration: 3-6 month CTH

* Onsite or Remote? Hybrid option (remote and onsite) should reside in a reasonable travel distance from Appleton, WI

Description:

The Systems Analyst (IT) is responsible for planning, designing, documenting and implementing information technology to support the ongoing needs of Outagamie County and its partners. Provide expert guidance, direction and leadership in regards to Outagamie Countys selection and use of technologies. Maintains excellent working relationships with team members, vendors and other departments involved in IT projects. Relies on extensive IT knowledge and professional discretion to achieve departmental objectives. Responsible for IT related budgeting, strategic planning and forecasting for supported Departments. Assists end users in resolving hardware and software issues by fielding requests, diagnosing problems and fixing issues while providing exceptional customer service.

Key Responsibilities:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.


Serves as a project manager for Information Technology projects within assigned Departments.

o Establishes project timelines
o Coordinates resources and assigns responsibilities.
o Generates project status reports
o Leads project meetings
o Resolves technical issues

• Recommends, analyzes, investigates and tests new technology and, enhancements. Ensures technology meets IT standards for security, compatibility and standardization.

• Actively collaborates with assigned Departments and outside entities to understand users needs. Recommends new products and procedures to achieve their business goals. Assists during their investigations and testing.

• Coordinates the process for each County department to prepare strategic 3-year and capital IT plans.Assist departments with planning, research, preparation and presentation of plans.

• Maintains assigned areas of IT Departments 3 year, capital, maintenance and operating budgets.

• Create technical specs for bids and proposals. Actively participates and recommends solution during vendor review and selection process. Assist with contract reviews.

• Maintains working knowledge of security/regulatory compliancy required by assigned Departments to serve as resource to identify solutions and policies/procedures that will help Departments maintain a high level of compliancy.

• Procures, installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, networks and peripherals. Documents, tracks and monitors the problem to facilitate a timely resolution.

• Serves as liaison between end users, vendors, hardware and software manufacturers.

• Consults vendors as needed to resolve issues.
• Reviews, verifies, updates & processes invoices related to purchases.
• Uses automation tools to configure, test and deploy system wide installations and updates.
• Administration of the remote access desktop environment.
• Prepares/updates training material and documentation for departmental and internal IT systems.Trains end users on proper usage of hardware/software.
• Administrates hardware and software licenses, registration, warranties and maintains County inventory.
• Provide 2nd tier support for the IT Support Specialist Team
• Participates in on-call rotation.
• Provide support to Systems Engineer as needed.
• Performs other duties as assigned.
Education/Certifications/
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120293 while calling.
 
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(Analyst: Project Management Experience, Organizational Skills, Excellent Communication Skills, Written And Verbal Communication Skills in Appleton, WI)
     
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