Mac OS Printer Operations Microsoft Office365 Microsoft Outlook DBA Middleware App   Requirement id 119161 Job title Analyst Job location in Green Bay, WI Skills required Software And Hardware Configuration Management., Networking Experience, Windows, Mac OS Printer Operations Microsoft Offi Open Date 14-Sep-2021 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Software And Hardware Configuration Management., Networking Experience, Windows, Mac OS Printer Operations Microsoft Offi start date:10/4/2021 End date:3 Months from projected start date submission deadline:9/22 at 4:00PM CST client info : Brown County Note: * Contract Duration:3 months, CTH * Interview Process:Remote or In-person 1 hour initial interview * Secondary 1 hour interview may be requested * Onsite or Remote: Candidates will be required to be on-site through the contract period. Remote work for any off hours support will be permitted. Description: The ESA II Generalistis responsible for providing support to staff with computer hardware and software issues. This position will be focused on providing support for employees across various departments and locations. This role is responsible for the deployment, maintenance, monitoring, analysis and resolution of the equipment, both physical and virtual, that delivers the end user access to the digital content. A Generalist must be familiar with a variety of cloud system concepts, ITIL practices, and procedures, relying on experience and judgment to plan and accomplish goals, performing a variety of complicated tasks, with expectations to have a wide degree of creativity and latitude. ESSENTIAL DUTIES: 1. Communicate. Effectively communicates with customers, management and coworkers. Shares appropriate work order andproject information. Coordinates and schedulesmeetings with users of all levels and is punctual. Keeps calendar up to date. 2. Self-Directed. Works and researches independently with little or no direct supervision to perform day-to-day operations. Ensures work is followed through to completion and on time. 3. Prioritize. Performs activity based on urgency by logically prioritizing work orders, projects, maintenance and break-fix work. 4. Troubleshoot. Performs intermediate and advanced troubleshooting. Identifies root cause of problems. Identifies roadblocks and finds possible alternatives with appropriate urgency. Escalates problems to management, the customer and/or vendors. Deploys solutions in a timely manner. 5. System Maintenance. Maintains existing systems, programs, interfaces and reports according to changing requirements, user needs, funding changes and/or best practices. This includes: a. Investigating impact of modifications and adjustments to existing systems software and interfaces. b. Managing and performing system upgrades, migration or retirement by coordinating, planning, scheduling, testing and communicating changes through the change management process. c. System monitoring and performance evaluation, making recommendations as needed. d. Preventative maintenance e. Ensuring backup and recovery of system and data f. Working with the vendor or partner as required. 6. Training. a. Responsible for identifying and providing training and assistance where required. b. Identifies and requests necessary self-training. 7. Team Participation. a. Attends and actively contributes to department, team and ad-hoc meetings b. Works with Help Desk staff and provides 2nd level support forunre solved work orders. c. Participates in the Technology Services after hours call rotation d. Leads or participates with teams to meet department and county projects or goals. e. Completes TS Department operations and tasks as assigned. 8. Documentation. a. Develops and maintains technical documentation for supported systems. b. Completes work order detail, time reporting, project updates, problem logs, equipment transaction forms and other required documentation. 9. Compliance Complies with laws, regulations, policies, procedures and standards,such as HIPAA. 10. Planning   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119161 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Software And Hardware Configuration Management. job openings in other states Jobs List Desktop Support - 59871 Create date: 18-Jan-2023 start date:2/8/2023 End date: 06/30/2024 submission deadline:02/01/2023 client info: TN DOE Note: * Position Location: On Site Description: Performs desktop computer support assignments, with an emphasis on desktop computer problem resolution. 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(This job is for - TelecommunicationsProtocols Jobs in NC Raleigh Engineer - (in Raleigh, NC))    Software And Hardware Configuration Management. job openings in WI Jobs List .NET Web Developer III - 93474 - SP Create date: 04-Oct-2021 start date:10/18/2021 End date:06/30/2022 submission deadline:10/11/2021 at 4 pm CDT client info : DWD Note: * Interview Process: Phone, Microsoft Teams * Duration: 06/30/2023 likely to extend * Local candidates or willing to relocate at candidates expense hybrid schedule 3 da.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI)) Systems Engineer II - 91401 - SP Create date: 26-Aug-2021 start date:9/20/2021 End date:09/19/2022 submission deadline:9/2 at 4:00PM CST. client info: DFI Note: * Interview Process: Teams Video * Duration:1 year with potential extension for 2 years * Local candidates or willing to relocate at the candidates expense .... 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