IT Professional Help Desk End User Documentation Developer (Jobs in MADISON, WI   Requirement id 58417 Job title Developer Job location in Madison, WI Skills required Telephony Skills, Communication Skills, Management Skills, IT Professional Help Desk End User Docum Open Date 21-Dec-2016 Close Date Job type Not specified Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Developer: Telephony Skills, Communication Skills, Management Skills, IT Professional Help Desk End User Docum Start Date : 01/9/2017 Submission Dead Line : 12/27/2016 Description : THIS IS A LIMITED TERM ENGAGEMENT (LTE) POSITION WITH THE CONTRACT ELIGIBLE FOR RENEWAL EVERY YEAR FOR UP TO 5 YEARS. LTE BENEFITS PACKAGE IS AVAILABLE FOR THIS ROLE Hewlett Packard Enterprise Enterprise Services (HPE ES) is a leading global technology services provider delivering out sourcing services and business solutions to clients around the world. HPE ES founded the information technology outsourcing industry nearly a half-century ago and today delivers one of the industrys broadest portfolios of information technology, applications and business process outsourcing services available on the market today. Job Description: The Provider/Member Call Center Representative will provide expertise on insurance and healthcare over the phone. Responds to provider and member inquiries in a timely manner. Assist with insurance policy by obtaining client information, answering benefits inquiries and maintaining database. Key Responsibilities: Primary responsibilities of the Provider/Member Call Center Representative include servicing customers by determining requirements, answering inquiries, resolving problems, fulfilling callers request; maintaining database. This includes accurate and timely documentation and follow up as needed. Participates productively as a member of a team. Accepts instruction and direction from leadership. Ability to manage tasks and assignments without detailed direction. Identifies, prioritizes and resolves some issues independently, and escalates more complex questions or issues appropriately. Informs clients by explaining procedures; answering questions; providing information. Complies with contract requirements, business unit rules and related and legal regulations. Qualifications Skills and Qualifications: Prior office or clerical experience. Ability to follow written policies and procedures. Good written and verbal communication skills, including professional telephone skills. Self-motivated, independent worker with strong time management skills. Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 58417 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Telephony Skills job openings in other states Jobs List InContact Sr Cloud Consultant - NTTJP00013489 Create date: 16-Jan-2019 Start Date:01/21/2019 End Date:10/25/2019 Submission Deadline :1/21/2019 Note: Remote work accepted Description: we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our abilit.... (This job is for - job Jobs in AZ Tempe Consultant - (in Tempe, AZ))     (Developer: Telephony Skills, Communication Skills, Management Skills, IT Professional Help Desk End User Docum in Madison, WI)

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