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LAN Change Management WAN Administrator
(Jobs in Madison, WI)
 
Requirement id 45171
Job title Administrator
Job location in Madison, WI
Skills required Active Directory, Network Topology, Inventory Management, LAN Change Management WAN
Open Date 20-Apr-2015
Close Date
Job type Not specified
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: Active Directory, Network Topology, Inventory Management, LAN Change Management WAN

{ START DATE : 05-18-2015

END DATE : 06-30-2015

NOTE: SUBMISSION DEADLINE:04-24-2015 8:00 AM on Friday }


Description:

This request is for 1 desktop\service desk related support staff for the agency to establish an independent service desk function as well as to provide cross functional duties associated with desktop support. Duties will include a primary support function associated with service desk functionality and will have key responsibilities associate with development of support and training materials to be used to provide direct training to staff in both one-on-one situations, and in group environments.

Additional duties will include tasks such as equipment and software setup and troubleshooting, support of inventory tracking tasks, and support of license tracking and management tasks and
development of training and support documentation.
Direct support of customers over the phone will be a primary function of this role as well as hands on support for DCF staff and partners being required of this contractor as they resolve daily user issues covering a wide range of technology support tasks from printing, login and remote access, to explicit application related support for tools such as eWiSACWIS and CARES and KIDS.
This contract staff will be key in this role to troubleshooting and resolving users issues quickly and successfully on first contact whenever possible as issues related to implementation of a single
technology infrastructure for this agency.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45171 while calling.
 
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(Administrator: Active Directory, Network Topology, Inventory Management, LAN Change Management WAN in Madison, WI)
     
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