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Apple And Andriod Applications Intune Analyst
(Jobs in Madison, WI)
 
Requirement id 140163
Job title Analyst
Job location in Madison, WI
Skills required Windows 10, Windows, Microsoft 365, Apple And Andriod Applications Intune
Open Date 10-Apr-2023
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Windows 10, Windows, Microsoft 365, Apple And Andriod Applications Intune

Start date : 04/24/2023

End Date : 06/30/2023

Submission deadline :4/14/2023 at 4:00 PM CST

Client Info : DOA

Note :

Interview Process: Microsoft Teams interview. Video and Audio on.
Duration: Hire through 6/30/23 with extensions.

Local candidates or willing to relocated at candidates expense. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly.
Onboarding will be on-site first 2 weeks.


Description :
------------------------------------------------------

Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this
position provides guidance and performs research for the management and administration of
the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide
responsibility includes the design and delivery of Microsoft solutions to meet business
objectives, tenant technical requirements to create effective knowledge sharing, collaboration,
and workflow solutions.
Responsibilities:
? Serving at the first point of contact for customers seeking technical assistance over the
phone, email and through our ticketing system.
? Performing remote troubleshooting through diagnostic techniques and pertinent
questions.
? Manage tickets assigned in a timely manner.
? Determine the best solution based on the issue and details provided by the customer.
? Develop/modifying Knowledge Base documentation.
? PC deployments, installation of software and assist customers with new devices.
? Record events and problems and through resolution logs.
Requirements and Skills:
? 2-5 years experience working in a help desk environment.
? Proven experience with Microsoft Office, Teams and InTune services.
? In-depth knowledge of computer systems and mobile devices.
? Proven experience as a help desk technician.
? Ability to diagnose and resolve basic technical issues.
? Proficient with iOS and Android devices.
? Detail oriented and maintain confidentiality.
? Ability to work with minimal supervision.
? Customer-oriented and patient.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140163 while calling.
 
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(Analyst: Windows 10, Windows, Microsoft 365, Apple And Andriod Applications Intune in Madison, WI)
     
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