Customer Service Skills Analyst (Jobs in Madison, WI)   Requirement id 149529 Job title Analyst Job location in Madison, WI Skills required Endpoint Management, Customer Service, Mobile Device Support And Management, Customer Service Skills Open Date 18-Sep-2024 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Endpoint Management, Customer Service, Mobile Device Support And Management, Customer Service Skills No of Submissions : 2 start date : 10/14/2024 End date : 06/30/2025 submission deadline : 9/24/24 at 4:00PM CST client info : DOC Note: * Interview Process: In Person or Online via Teams * Duration: 6/30/25 with possibility for extension * Remote or on-site: Candidates MUST be local to WI or willing to relocate at the candidates expense prior to starting. This position is mostly remote but will require office visits as needed. Description : Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin. The DOC telecom group manages: • Cisco infrastructure and endpoints • Mitel VoIP PBX and ACD • Telecommunication Company management • Smart phone support • Airwatch • Apple Business Management • Video conferencing account management Minimally qualified applicants must have: • Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies • Working knowledge of Networking concepts • Experience with Cisco phones and infrastructure DOC requires background checks to be performed internally. This position will have minimal travel but it may be necessary for some projects. No overnight travel expected. Program Related: Please ensure you attach the WI Cover Sheet (attached), a valid Right to Represent, and the candidates resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please submit the sub vendor usage request form. No candidate contact information is permissible on resumes. Position overview: Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Required Skills & Years of Experience: 2 – 5 Years • Video Conferencing infrastructure and endpoints management • Unified Communications Systems (Webex, PBX, ACD, etc) • Mobile device support and Management • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc) Preferred vendor Experience: • Cisco • Mitel • Zoom • AirWatch • Apple Business Management • Microsoft Required soft skills: • Ability to work independently but in a team environment- • Able to meet deadlines • Punctual • Ability to multi-task and balance their work day • Ability to troubleshoot complex problems and determine a solution Duration: 2-year contract with possibility for extension Interview Process: In Person or Online via Teams Remote or on-site: Local candidates or willing to relocate at the candidates expense Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible, but limited. This is a 100% remote position with office visits as needed weekly. Travel expenses will be reimbursed according to State guidelines.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149529 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Endpoint Management job openings in Madison, WI Jobs List Telecommunications Analyst III -129700 Create date: 24-Apr-2024 No of Submissions : 2 start date : 05/20/2024 End date : 06/30/2024 submission deadline : 05/01/2024 4:00PM CST client info :DOC Note: * Duration: 6/30/24 with possibility for two years of extensions. * Interview Process: In Person or Online via Teams * Remot.... (This job is for - WebEx Jobs in WI Madison Analyst - (in Madison, WI)) Telecommunications Analyst III - 114277 - SP Create date: 13-Feb-2023 start date : 02/27/2023 End date : 06/30/2023 submission deadline : 2/15/23 at 4:00PM CST. client info : DOC Note : * Interview Process: In-person or online via Teams * Duration: 6/30/23 with possibility for 2-year extension * Remote or on-site: Candidates MUST be local.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Telecommunications Analyst III - 113714 - SP Create date: 25-Jan-2023 start date : 02/06/2023 End date : 06/30/2023 submission deadline : 1/27/23 at 4:00PM CST. client info : DOC Note : * Duration: 6/30/23 with possibility for 2-year extension * Interview Process: In Person or Online via Teams * Remote or on-site: Candidates MUST be local.... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) Desktop Support III - 96583 - SP Create date: 08-Dec-2021 start date:1/3/2022 End date:06/30/2023 submission deadline: 12/15 at 4:00PM CST client info : DOA Note: * Interview Process: MS Teams interview 30-45 minutes. 1 possibly 2 rounds. * Contract Duration: 6/30/2023 likely to extend Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI))    Endpoint Management job openings in other states Jobs List ENTERPRISE PROGRAM MANAGER - EXECUTIVE - 11365-1 Create date: 05-Sep-2024 Candidate Submission Limit Per Supplier : 2 Start date : 9/25/2024 Submission deadline : 9/12/2024 Client Info : Department of Commerce Note : Q) INTERVIEW PROCESS (WHO WILL CONDUCT I/V, PHONE OR IN-PERSON, HOW MANY ROUNDS OF I/VS)? A)Interviews will be conducted by the Department o.... (This job is for - Firewall Jobs in SC COLUMBIA Manager - (in Columbia, SC)) Infrastructure Solutions Architect 3 -124092 Create date: 14-Nov-2023 Start date : 12/11/2023 End date : 1 Years from projected start date Submission deadline :11/20/23 at 10am EST Client info :PDSS Note: * Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. 2nd round in-person interviews may ta.... (This job is for - job Jobs in MI Dimondale Architect - (in Dimondale, MI)) NC - CoR - Specialist- Junior (722435) Create date: 10-Oct-2023 Onsite start date :10/23/2023 End date :04/26/2024 submission deadline :10/12/2023 client info :CoR-IT Description : The Enterprise IT End User Computing Engineer position has the primary task to architect and troubleshoot all endpoint.... (This job is for - job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) OA-ETSO_TAS1 A4 SC2 (683759) Create date: 04-Aug-2022 Start date :08/01/2022 End Date :06/30/2023 Submission deadline :08/09/2022 Client Info :OA/OIT Description : This is a highly technical position responsible for executing and administering configuration management of iOS/iPadOS and Android devices throughout the Commonwealth of Pennsylvania wi.... (This job is for - job Jobs in PA DauphinCounty Consultant - (in Dauphin County, PA)) Endpoint Protection Specialist - J-11-344-261 Create date: 21-Aug-2018 Description: Resource who is experienced in managing and troubleshooting Endpoint Protection software in a large environment. o Tanium is not required, but a plus o Team size is 3 o Should have experience with writing and managing SEP14 security policies 5 years of experience managing a Symantec En.... (This job is for - Firewall WAN Jobs in NC Raleigh Specialist - (in Raleigh, NC))     (Analyst: Endpoint Management, Customer Service, Mobile Device Support And Management, Customer Service Skills in Madison, WI)

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