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Requirement id 111687
Job title Consultant
Job location in Madison, WI
Skills required Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills
Open Date 17-Nov-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills

Start Date :12/21/2020
End Date :06/30/2021
Submission Deadline :Due to SCS 11/24/2020 by 8:00 a.m. CT

Client Info : Department of Corrections (DOC)

Note :

* Duration: Initial Period: 12/21/2020 to 06/30/2021; Renewals/Extensions through 06/30/2022

Description :

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with 3-5 years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

- Help Desk hours are 6:00 AM – 5:00 PM Monday – Friday.
- No Nights, Weekends or Holidays.
- No On Call duty.

- Our Help Desk Staff has been working from home during COVID-19.
- The first day or two of training will be in the office, sending the person home as quickly as possible.
- As soon a Safer at Home is lifted, and we are allowed to return to the office, this position will be working from our Central Office location (rather than at home).

Comment: Phone, Web Based, and/or In-Person interviews acceptable for all interview phases
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111687 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Helpdesk Support job openings in Madison, WI
Jobs List

Systems Engineer1 - WISCJP00016454
Create date: 22-Jan-2020
Start Date : 2/17/2020
End Date : 6/30/2020
Submission Dead Line : 8:00 a.m. CT on Tuesday, January 28th, 2020
Client Info : DFI - Department of Financial Institution

Description :

Systems Engineer will play a key role in the design, planning, execution and installation of the cur.... (This job is for - Reporting Jobs in WI Madison Engineer - (in Madison, WI))

Desktop Support2 - WISCJP00016099
Create date: 17-Oct-2019
Start Date : 11/18/2019
End Date : 06/30/2020
Submission Deadline : 8:00 a.m. CT on Wednesday, October 24th, 2019
Client Info: UW Madison - Administrative Information Management Services (UW Madison - AIMS)

Description :

The Administrative Information Management Services (AIMS) is a.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk - 1
Create date: 29-Jul-2015
Note: Start Date : 08/17/2015
End Date : 06/30/2016
Submission Deadline : 8:00 AM on Tuesday, August 4th, 2015.
Client Info : State of WI
Description:

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls.... (This job is for - job Jobs in WI Madison Specialist - (in Madison, WI))
 
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VDOT Infrastructure Solutions Architect 4 - (737232)
Create date: 29-May-2024
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No of submissions :2

Start date :05/17/2024

End date :06/30/2024

Submission deadline : 6/3/2024

Client info : VDOT

* Note :
*.Pls NOTE: Role is located in Fairfax, VA - local candidates only due to ON SITE requirement.

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NJATSCU Business Systems Consultant 3 Helpdesk (731445)
Create date: 20-Mar-2024
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Hybrid

start date :03/24/2024

End date :07/20/2024

submission deadline : 3/25/2024

client info : Judiciary

Description :

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NJATSCU Business Systems Consultant 3 Help Desk (728426)
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start date :02/11/2024

End date :03/09/2024

submission deadline :2/7/2024

client info :Judiciary

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Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended.

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VDOT System Administrator 4 Colonial Heights, (727985)
Create date: 25-Jan-2024
Onsite

start date :02/05/2024

End date :06/30/2024

submission deadline : 1/30/2024

client info :VDOT

Description :

*Local Colonial Heights, VA candidates required
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*100% ONSITE work
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VDOT System Administrator 3 Salem, VA ONSITE (724533)
Create date: 16-Nov-2023
Onsite

Start date :12/18/2023

End date :06/30/2024

Submission deadline :11/21/2023

Client info :VDOT

Description :

*Local Salem, VA candidates required
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(Consultant: Helpdesk Support, Customer Service, Communication Skills, Written And Verbal Communication Skills in Madison, WI)
     
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