Remote Tool Remote Desktop Support Tools RDP SCCM Etc. Consultant (Jobs in Madi   Requirement id 111934 Job title Consultant Job location in Madison, WI Skills required Problem Resolution Support, Troubleshooting Technical Issues, Maintaining PC Images, Remote Tool Remote Desktop Support Tools Open Date 30-Nov-2020 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Problem Resolution Support, Troubleshooting Technical Issues, Maintaining PC Images, Remote Tool Remote Desktop Support Tools Start Date :01/04/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 12/04/2020 by 8:00 a.m. CT Client Info : State Public Defender (SPD) Description : Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs, Black Berries, other supported wireless devices, and peripherals. This Title receives escalated level support issues from helpdesk and Enterprise Support Center. Has 4-7 years of experience in Desktop Support. Familiar with standard concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Desktop Support Skillset 1) Supporting porting phone numbers to Google Voice and troubleshooting any issues affiliated with that platform a) will be taught platform but expected to have ability to learn it 2) Troubleshooting software issues such as viewing discovery, MS Office, or issues with email 3) Troubleshooting hardware issues such as printers, laptops, audio, and monitors 4) Fixing laptop network connectivity issues, remote desktop, and VPN issues 5) Password resets 6) Escalation of tier 2 issues to System Admins 7) Taking phone calls and walking end-users through fixes and investigation of bugs 8) Shipping laptops and equipment to remote locations or delivering 9) Working with hardware vendors for warranty repairs 10) Imaging and prepping laptops for deployment 11) Other duties as assigned 12) Must have drivers license and 10% capability to travel around the State of Wisconsin Comments: Will be working at the 17 N Fairchild St, Madison WI Office. The IT office is on 4th floor in an empty locked off area. There is one other support person who is in the office about 30% time and there will be social distanced work areas. Potential for some percentage of remote. Must have a car and drivers license for 10% non-overnight travel. Mileage will be reimbursed. Contract may be extended up to an additional 6 months in July 2021 Phone, Web Based, and/or In-Person interviews acceptable for all interview phases   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111934 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Problem Resolution Support job openings in Madison, WI Jobs List Desktop Support-2 - WISCJP00018033 Create date: 04-Jan-2021 Start Date :01/18/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 01/08/2021 by 8:00 a.m. CT Client Info : State Public Defender (SPD) Note : * Duration: Initial Period: 01/18/2021 - 06/30/2021 Description : This is a re-post of RFS #17933 Troubleshooting Installation Jobs in WI Madison Consultant - (in Madison, WI)) Data Warehouse Developer II - WISCJP00017775 Create date: 13-Jul-2020 Start Date :08/17/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 07/20/2020 by 8:00 A.M. CT Client Info : DCF – Department of Children and Families Description : This recruitment will be used for one (1) Data Warehouse Developer II position in the DCF Business Inte.... (This job is for - Documentation Jobs in WI Madison Developer - (in Madison, WI))         (Consultant: Problem Resolution Support, Troubleshooting Technical Issues, Maintaining PC Images, Remote Tool Remote Desktop Support Tools in Madison, WI)

Featured Jobs Windows Engineer (Jobs in Clifton Forge, Virginia) Stakeholders AGILE Manager (Jobs in Richmond, Virginia) JavaScript Power Consultant (Jobs in Richmond, Virginia) Cybersecurity IT Analyst (Jobs in Richmond, Virginia) Peripherals IT Consultant (Jobs in Petersburg, Virginia) Filing Consultant (Jobs in Winchester, Tennessee) MS Office Consultant (Jobs in COLUMBIA, South Carolina) - - Consultant (Jobs in Bismarck, North Dakota) Scheduling Written Consultant (Jobs in Murfreesboro, Tennessee) GPO Brocade Manager (Jobs in COLUMBIA, South Carolina)