Documentation Of Technical Procedures Customer Service Written And Verbal Communic   Requirement id 118668 Job title Consultant Job location in Madison, WI Skills required Technical Support, Customer Services Support, Ticketing Systems, Documentation Of Technical Procedures Cu Open Date 18-Aug-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Technical Support, Customer Services Support, Ticketing Systems, Documentation Of Technical Procedures Cu start date:9/13/2021 End date:At least 1 Years from projected start date submission deadline:8/30 at 4:00PM CST client info : DPI Note: * Interview Process: Virtual (Teams video), 1 Round * Duration: 1 year, possibility of extension * Local candidates or willing to relocate at the candidates expense. Hybrid schedule, primarily on site, candidate up to 60% remote work is possible. * This is a REPOST of 89905. The manager has requested NOT to submit any previously submitted candidates.-- Feedback from the previous posting: * Candidates were not showing up to interviews. Please get a commitment from your candidates before locking in interview times. Some of the information on the resumes was misleading. Please only include information on resumes if the candidate actually has professional experience with the information youre including on the resume. * Please ensure candidates are interviewing in a professional setting and are dressed professionally. The expectation is for video to be on. * Coach your candidates for the interview. Some of the candidates that were interviewed did not know what DPI did as an Agency. Description: Under general supervision, this position works within the Technology Services team providing technical support to staff as part of the internal Help Desk team. The position provides customer service and troubleshooting for computer support issues prior to involving System Engineers, and assists in ensuring established technical and procedural processes are followed. The position works to support and secure end-user technologies, including system management tools and software services. Additionally, this position follows agency policies, procedures, and guidelines, for monitoring, managing, securing, systems in a complex server and network environment. Customer service and support delivered by this position takes place in a complex, professional technical environment. Customers include all DPI employees, throughout WI. The work environment requires team communication, cooperation, collaboration and participation in planning.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118668 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Technical Support job openings in Madison, WI Jobs List Technician II - 111458 - SP Create date: 11-Nov-2022 start date:12/05/2022 End date:6 Months from projected start date submission deadline: 11/17/22 at 4:00PM CST. client info : Supreme Court Note: * Interview Process: Interviews will be in-person in Madison WI. They will be approximately 1 hour * Duration of Contract: 6 months with pote.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Systems Administrator III -109290-SP Create date: 19-Sep-2022 Start date : 10/10/2022 End Date : 06/30/2023 Submission deadline :September 26th at 4:00PM CST. Client Info :DOT Note : * Interview Process: Teams Interview with Camera on (1 or 2 rounds) * Duration: June 30 2023, with possibility of extension * This position is Hybrid. .... (This job is for - job Jobs in WI Madison Administrator - (in Madison, WI)) Help Desk I - 98796 - SP Create date: 03-Feb-2022 start date:2/28/2022 End date:06/30/2022 submission deadline:2/10/2022 at 4:00PM CST. client info : DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2022, possibility of extension * Local candidates or willing to relocate at the.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support II - 93973 - SP Create date: 11-Oct-2021 start date:11/01/2021 End date:06/30/2023 submission deadline:10/19/21 at 4:00PM CST. client info : DOA Note: * Interview Process: one Teams interview, two max. * Duration: 2 years * Local candidates or willing to relocated at candidates expense. * Candidates w.... (This job is for - Helpdesk Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk I - 92671 - SP Create date: 17-Sep-2021 start date:10/11/2021 End date:06/30/2022 submission deadline:9/27/21 at 4:00PM CST client info : DOA Note: * Interview Process: Remote Interviews through TEAMS - 1 round * Duration: through 6/30/2022, possibility of extension * Local candidates or willing to relocate at the c.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI))    Technical Support job openings in other states Jobs List Technical Support 3 -136842 Create date: 30-Oct-2024 No of Submissions : 1 start date : 12/02/2024 End date : 12/01/2025 submission deadline : 11/6 at 10AM EST. client info : MGCB Note: * - Interviews: Interviews will be held onsite at 3062 W Grand Blvd, Detroit, MI, 48202. Candidates must be available for an in-person interview..... (This job is for - IT Experience Jobs in MI Detroit Consultant - (in Detroit, MI)) VDOT Technical Support 2 ONSITE Salem, VA (746406) Create date: 30-Sep-2024 start date :10/07/2024 End date :06/30/2025 submission deadline : 10/3/2024 client info : VDOT Note: * Agency Interview Type: In Person Only * VDOT Technical Support 2 ONSITE Salem, VA Description : *candidates loc.... (This job is for - MS Office Troubleshooting Jobs in VA Salem Consultant - (in Salem, VA)) GA - DBHDD - Technical Support Specialist (747780) Create date: 30-Sep-2024 Hybrid No of Submissions : 2 start date :10/14/2024 End date :06/30/2025 submission deadline : 10/03/2024 client info : DBHDD OITAPPDev Note: * Agency Interview Type: Either Web Cam or In Person * MUST BE LOCAL TO ATLANTA ONSITE REQUIRED .... (This job is for - job Jobs in GA Atlanta Specialist - (in Atlanta, GA)) DBHDS - Technical Support Analyst 2 - (747139) Create date: 16-Sep-2024 Onsite No of Submissions : 2 start date :09/30/2024 End date :03/23/2025 submission deadline : 9/19/2024 client info : DBHDS Note: * Agency Interview Type: Web Cam Interview Only * TWO ROLES! Pls submit your TOP TWO candidates only! * Duration: Exp.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT - Technical Support Analyst 4 (743644) Create date: 05-Aug-2024 Onsite No of Submissions : 2 start date :09/02/2024 End date :06/30/2025 submission deadline : 8/8/2024 client info : VDOT Note: * Agency Interview Type: In Person Only * local candidates strongly preferred * interviews will be conducted ONSITE, NO.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA))     (Consultant: Technical Support, Customer Services Support, Ticketing Systems, Documentation Of Technical Procedures Cu in Madison, WI)

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