Customer Service Oral And Written Communication Customer Support Skills Technical   Requirement id 119869 Job title Consultant Job location in Madison, WI Skills required Remote Desktop Management Tool Experience, Technical Writing And Documentation Experience, Analytical And Problem Solving Skills, Customer Service Oral And Written Commun Open Date 18-Oct-2021 Close Date Job type Contract Duration 20 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Remote Desktop Management Tool Experience, Technical Writing And Documentation Experience, Analytical And Problem Solving Skills, Customer Service Oral And Written Commun start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Interview Process: Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews will be set up shortly after the posting close date. * Duration: 6/30/2022, with the potential to extend for additional terms to 6/30/2023 * THIS IS AN IN PERSON- FULL TIME POSITION * Local candidates or willing to relocate at the candidates expense. Description: This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, Mac Book Pro and/or iPads. This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues. May lead and direct the work of others. A wide degree of creativity, self-direction, prioritization is expected. On call/stand by hours will be required with this position. This could require the candidate to work more than 40 hours per week. Please submit local candidates only. Additional Skills: • Remote Desktop Management Tools • Experience in technical writing and documentation • Analytical/problem solving skills • Customer Service • Excellent oral and written communication skills and advanced customer support skills • Technical Assistance and user support • MS Office products • Active Directory Tools • General understanding of LANDesk (for patch management, software deployment, and inventory management) • Installation and maintenance of PCs • Knowledge of VMware workstation, Microsoft VPC or similar product • Mobile device management (iPad, iPhone, Android) • Troubleshooting all hardware • Application Support • Mac OS X • MS Windows 10 • Leadership in a team environment   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119869 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Remote Desktop Management Tool Experience job openings in Madison, WI Jobs List Desktop Support IV - 94322 - SP Create date: 18-Oct-2021 start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews wil.... (This job is for - Documentation Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support-3 - WISCJP00018047 Create date: 01-Feb-2021 Start Date :03/01/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 02/05/2021 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as needed. job Jobs in WI Madison Architect - (in Madison, WI)) Desktop Support-3 - WISCJP00017890 Create date: 20-Oct-2020 Start Date :11/23/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 10/26/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as neede.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support-3 - WISCJP00017853 Create date: 16-Sep-2020 Start Date :10/12/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 09/22/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as needed. job Jobs in WI Madison Architect - (in Madison, WI)) Software Engineer-3 - WISCJP00016239 Create date: 24-Sep-2019 Start Date :10/21/2019 End Date :06/30/2020 Submission Deadline :Due to SCS 09/30/2019 by 8:00am CT Client Info : Department of Health Services (DHS) Description : This position is part of a 7-person team. DHS maintains over 5,500 computers and this position will work with ou.... (This job is for - CISSP Jobs in WI Madison Engineer - (in Madison, WI))    Remote Desktop Management Tool Experience job openings in other states Jobs List Testing Analyst Create date: 17-Feb-2011 Technologies-SAP Quality Center, Remedy, Excel Project Role- * Provide assistance with Quality Center TV loading and associated maintenance during IURT planning and execution phases * Provide assistance with QC business scenario creation and associated maintenance during IURT planning and execution phases * Create Excel reports from Q.... (This job is for - SAP Jobs in TX Houston Analyst - (in Houston, TX))    Remote Desktop Management Tool Experience job openings in WI Jobs List Desktop Support-3 - WISCJP00017499 Create date: 13-Aug-2020 Start Date :09/14/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 08/19/2020 by 8:00 a.m. CT Note : * Duration: Initial Period: 09/14/2020 - 06/30/2021; Renewals/Extensions through 06/30/2022 Client Info : DCF – Department of Children and Families Description .... (This job is for - job Jobs in WI Milwaukee Architect - (in Milwaukee, WI)) WISCJP00010868 - Desktop Support - 2 Create date: 28-Jul-2016 start date :09/05/2016 end date :12/31/2016 submitted deadline:08/04/2016 description : Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, deskto.... 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