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Software And Hardware Support Computer Networks Active Directory Troubleshoot Cons
 
Requirement id 135827
Job title Consultant
Job location in Madison, WI
Skills required Desktop Support Technician, Windows 10, OSX Design, Software And Hardware Support Computer N
Open Date 16-Aug-2022
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support Technician, Windows 10, OSX Design, Software And Hardware Support Computer N

start date:9/6/2022
End date:06/30/2023

submission deadline:8/22 at 4:00PM CST.

client info : UW - Madison

Note:

* Interview Process: First round interview via Webex w/camera on. Followed by a in person interview.

* Duration: 6-30-2023

* Remote or On-site? Position is 100% onsite. Candidate must be local, willing to commute, or willing to relocate at their own expense.

Description:

This position reports directly to the Anesthesiology IT Director, and works as part of the Anesthesiology Department IT Services Team. The Desktop Computer consultant will be responsible for routine, first and second level technical troubleshooting, including determining solutions for more complex issues by leveraging documented procedures and ensuring a high level of customer service to support mission activities of the institution through information technology (IT).
Minimum number of years and type of relevant work experience:
Two or more years of desktop computer support is required.
Two or more years relevant work experience with Windows 10 and Windows Server is required.

Two or more years relevant work experience with OSX is preferred.
Hardware and software troubleshooting skills are required.
Experience and knowledge of computer networks, security, and storage is required.

Experience with Microsoft Active Directory is required.
Job Responsibilities • Identifies, troubleshoots, resolves, and/or escalates more complex first and second level technical problems for various products and services under general supervision • Receives and responds to inquiries and provides more complex technical information through various communication mediums according to established policies and procedures • Documents inquiries and responses and recommends procedural improvements to unit leadership • Assists in the development of operational procedures to improve customer satisfaction and promote efficiency.

Job Title in Contract: Desktop Support III

Has 8 - 10 years of experience in desktop support. Familiar with a variety of the concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135827 while calling.
 
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(Consultant: Desktop Support Technician, Windows 10, OSX Design, Software And Hardware Support Computer N in Madison, WI)
     
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