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Network Experence Printer Troubleshooting Multi Tasking Skills Help Desk Consultan
 
Requirement id 139093
Job title Consultant
Job location in Madison, WI
Skills required Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin
Open Date 14-Feb-2023
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin

start date : 03/06/2023

End date : 06/30/2023

submission deadline : 2/21/23 at 4:00PM CST.

client info : DOC

Note :

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

* Duration: Through 6/30/23, with potential for 2-year extension

* Remote or On-site? Candidates MUST be local to WI or willing to relocate to WI at the candidates expense. This role is currently 100% remote, but subject to change at any time. The selected contractor may be required to go to Central Office at any time.

Description :

Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions.

The IS Technical Services – Professional shall comply with the Departments administrative rules and the agencys policies and procedures including those related to the Departments overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offenders individual criminogenic needs and risk level.

Job Knowledge, Skills & Abilities


1. Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations.

2. Ability to manage and work on multiple priorities or projects.

3. Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents.

4. Ability to effectively multitask and prioritize workload.

5. Effective oral and written communication skills.

6. Ability to work in a team oriented collaborative work environment.

7. Understanding of the use of Help Desk incident management and asset management systems.

8. Knowledge of State and Agency customer base and associated hardware and software applications.

9. Ability to perform diagnostics on hardware of software.

10. Knowledge of general analytical and troubleshooting procedures.

11. Knowledge of industry-standard computer application software, such as the MS-Office suite.

12. Knowledge of IBM compatible computer hardware.

13. Demonstrated technical competence in a customer support environment and knowledge of information systems technology and operations
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139093 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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start date : 05/24/2024

End date : 06/30/2024

submission deadline : 5/2/24 at 4:00PM CST

client info : DOA

Note:

* Interview Process: Teams

* Duration of the Contract: Until 6/30/24 with extensions likely.

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Help Desk II -127504
Create date: 06-Mar-2024
start date : 03/18/2024

End date : 06/30/2024

submission deadline :3/8/24 at 4:00PM CST

client info : DOC

Note:

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

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Systems Administrator II - 118705 - SP
Create date: 08-Jun-2023
start date : 07/01/2023

End date : 06/30/2024

submission deadline : 6/12/2023 4:00PM CST.

client info : DOJ

Note :

* Interview Process: MS Teams with camera 1- 2 Rounds

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Help Desk II - 114943 - SP
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start date : 04/17/2023

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client info : DOA

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Technician III -113260-SP
Create date: 12-Jan-2023
Start date : 02/06/2023

End Date : 06/30/2023

Submission deadline :1/19/23 at 4:00PM CST

Client Info : Supreme Court

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* Interview Process: In-person or remote interviews
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Transportation Technician 3 -63566
Create date: 24-Oct-2024
No of Submissions : 4

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client info : TN DOT

Note:

* Position Location: On Site

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Description :

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Administrative Services Assistant -63542
Create date: 22-Oct-2024
No of Submissions : 4

start date : 12/02/2024

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submission deadline : 10/31/2024

client info : TN DHS

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* Position Location: Remote

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Description :

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Administrative Services Manager-63522
Create date: 16-Oct-2024
No of Submissions : 3

Start date : 12/16/2024

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Submission deadline : 11/04/2024

Client Info : TN DOH

Note:

* Position Location : Hybrid

Description :

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System Administrator -136052
Create date: 16-Oct-2024
No of Submissions : 3

start date : 11/18/2024

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submission deadline : 10/22 at 3pm CST.

client info : ITS

Note:

* Position will be 100% remote.

* 3 positions.

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Project Manager, Sr -63512
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Note:

* Position Location : Remote

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Technician III - 112328 - SP
Create date: 09-Dec-2022
start date : 01/03/2023

End date : 06/30/2023

submission deadline : 12/16/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: In-person or remote interviews

* Duration of the Contract: 6 months with potential for extension.

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Technician II - 111457 - SP
Create date: 10-Nov-2022
Start date : 12/05/2022

End Date : 6 Months from projected start date

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Client Info : Supreme Court

Note :

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Technician I - 111116 - SP
Create date: 02-Nov-2022
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End date: 6 Months from projected start date

submission deadline: 11/9/22 at 4:00PM CST.

client info : Supreme Court

Note :

* Interview Process: 1-hour in-person interview in Madison, WI

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Desktop Support-3 - WISCJP00018124
Create date: 26-Feb-2021
Start Date :04/19/2021
End Date :06/30/2021
Submission Deadline :Due to SCS 03/04/2021 by 8:00 a.m. CT

Client Info : (DHS) Division of Enterprise Services

Note :

* Duration: Initial Period: 04/19/2021- 06/30/2021; Renewals/Extensions through 04/18/2024

Description .... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))
(Consultant: Customer Service Skills, Windows 10, Microsoft Office 2019, Network Experence Printer Troubleshootin in Madison, WI)
     
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