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Call Center Experience Consultant
(Jobs in Madison, WI)
 
Requirement id 142441
Job title Consultant
Job location in Madison, WI
Skills required Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience
Open Date 25-Jul-2023
Close Date
Job type Contract
Duration 10 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience

Start date : 09/04/2023

End Date : 06/30/2024

Submission deadline :8/1/2023 at 4:00PM CST.

Client Info :DOA

Note :

* Interview Process: Remote Interviews through TEAMS - 1 round
* Duration: through 6/30/2024, possibility of extension
* Local candidates or willing to relocate to driving distance to Madison at the candidates expense. The majority of work will be done remotely but the position does require a week of work in the office on a rotational basis.

Description :
------------------------------------------------------
Working remotely requires the individual to have a smart cell telephone, Windows 10 computer with a current security/anti-virus program, headset, and a location with no distractions. No equipment will be provided by DET. There is no requirement to work remotely and if the individual would prefer to work in the office all COVID protocols are followed and in place; masks and adequate social distancing can be followed by staff in the office.

This position will provide support to end users on a variety of IT issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular support field.

An ideal candidate would have previous IT Help Desk experience. Candidate should have approximately 6mo - 1 year of experience in an IT customer service field or in a customer support related area. Has knowledge of commonly used IT concepts, practices, and procedures. The IT Help Desk I position relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This is a 24x7x365 support center position and may be asked to shift work hours or work overtime to provide adequate coverage if necessary.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142441 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Customer Service job openings in Madison, WI
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No of Submissions : 2

start date : 10/14/2024

End date : 06/30/2025

submission deadline : 9/24/24 at 4:00PM CST

client info : DOC

Note:

* Interview Process: In Person or Online via Teams

* Duration: 6/30/25 with possibility for extension

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Systems Engineer I -130680
Create date: 21-May-2024
No of Submissions : 1

start date : 07/01/2024

End date : 06/30/2025

submission deadline : 5/22 @ 4pm CST

client info : DCF

Note:

* INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
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Project Manager III -130611
Create date: 20-May-2024
Bid Limit Per Vendor : 1

Start date : 07/01/2024

End Date : 06/30/2025

Submission deadline : 5/22 at 4:00 PM CST.

Client Info : DCF

Note :

INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
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Business Analyst/Consultant II - 130059
Create date: 02-May-2024
Bid Limit Per Vendor : 2

Start date : 06/03/2024

End Date : 06/30/2024

Submission deadline : 5/8/2024 4:00PM CST.

Client Info : WHS

Note :

* Interview Process: Teams interview with camera & audio on.

* Duration: 6/30/24 with possibility of renewal

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Help Desk I -127948
Create date: 05-Mar-2024
start date : 04/22/2024

End date : 06/30/2024

submission deadline :3/12 at 4 PM CT

client info :DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round

* Duration: through 6/30/2024, possibility of extension
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VDOT - Technical Support Analyst 4 (749559)
Create date: 31-Oct-2024
No of Submissions : 2

Start date : 11/25/2024

End Date : 06/30/2025

Submission deadline : 11/5/2024

Client Info : VDOT

Note:

* Agency Interview Type : In Person Only

* Onsite

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Administrative Services Assistant - 63452
Create date: 07-Oct-2024
No of Submissions: 2

Start date : 10/21/2024

End date : 06/30/2025

Submission deadline : 10/21/2024

* Client info: TN DOH

* Position Location: On Site

Description:

This position will act as a Procurement Officer on our purchasing team.

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Administrative Services Assistant -63396
Create date: 04-Oct-2024
No of Submissions : 2

start date : 10/01/2024

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submission deadline : 10/11/2024

client info : TN DHS

Note:

* Position Location: On Site

* Candidate Must Be Local

Description :

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H800 - Snow Removal Services NSPO
Create date: 25-Sep-2024
Bid URL : https://www.bidnetdirect.com/private/solicitations/4303105164/abstract

Note : online Submission
*Bid Submission Type : Electronic Bid Submission

Submission Deadline : Monday, 10/14/2024, at 2:30 p.m

Start Date : 11/4/2024

End Date : 11/4/2025

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Administrative Services Assistant -63369
Create date: 19-Sep-2024
No of Submissions : 5

start date : 10/01/2024

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submission deadline : 09/30/2024

client info : TN DHS

Note:

* Position Location: On Site

* Candidate Must Be Local

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Desktop Support-I-RFS 132610
Create date: 11-Jul-2024
No of Submissions : 2

start date :08/12/2024

End date :12/31/2024

submission deadline : 07/17/2024 by 8:00 A.M. CST

client info : Milwaukee, WI - IT - Milwaukee County- MILWCNTY-IMSD

Note:

* Interview Process:
• Microsoft Teams

* Duration:
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Desktop Support I - 128435
Create date: 28-Mar-2024
Start date : 04/29/2024

End date : 12/31/2024

Submission deadline : 4/3 @ 4 pm CST

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Note :

* Interview Process: Microsoft Teams

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Help Desk II - 111343 - SP
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Note:

* Interview Process: Panel interviews will be conducted on-site or via Zoom if necessary.

* Duration of Contract: 2 months with potential for.... (This job is for - Help Desk Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))
(Consultant: Customer Service, Information Technology, Trouble Shooting PC, Call Center Experience in Madison, WI)
     
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