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Team Work Consultant
(Jobs in Madison, WI)
 
Requirement id 149588
Job title Consultant
Job location in Madison, WI
Skills required Microsoft Office Suite, Written And Verbal Communication Skills, Technical Applications, Team Work
Open Date 20-Sep-2024
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Microsoft Office Suite, Written And Verbal Communication Skills, Technical Applications, Team Work

Posting title* :Madison, WI - IT - DNR - Information Technology - DNR IT - Telecommunications Technician II - N/A

No of Submissions : 2

Start date : 10/21/2024

End Date : 06/30/2025

Submission deadline : 9/27/2024 4:00:00 PM

Client Info : DNR

Note : .

* Interview Process: Initial interview via MS Teams, with potential for additional in-person interviews

* Duration of Contract: 6/30/2025 with possibility of extensions

* Remote or onsite? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense Position is hybrid per agency standards, with a minimum of 2 days per week in office.

Description :

This telecommunications technician position will work at the direction of the End Use Support section chief within the Department of Natural Resources. This position will work with cellular vendors for new and upgrade phone orders, along with service suspensions and cancellations. This position will work with a ticketing system where all work requests and progress are tracked. This position will update inventory and various other systems, therefore attention to detail and the ability to follow complicated procedures is required. This position may also support teleconferencing events, which involve camera and sound system set up. This position works with other technicians across the DNR, and with customers and VIPs as well, so great customer service skills are required as well.

Required skills:
• Experience in supporting smart phones – 2 years minimum
• Experience in working with cellular vendors - 2 years minimum
• Experience in following detailed procedures – 2 years minimum
• Experience in working with a ticketing systems to track work – 2 years minimum
• Experience in tactful and professional communications with teammates and customers– 2 years minimum


The most qualified candidate will also have:
• Experience with using online vendor portals
• Experience working on a technical team
• Excellent written and verbal communication skills
• Experience working with Microsoft Office suite including Teams

Optional skillsets:
• Experience in drafting and documenting procedures
• Experience in supporting conference room technologies
• Experience with video cameras and sound systems


Location

This position works in the Madison GEF 2 office building. Telecommuting up to 3 days per week is available after the initial training period if approved by the supervisor.

Special Requirements
a. Due to the sensitive nature of the systems and data this position works with, employment is contingent on completion of a criminal background check
b. Candidate must meet the standards needed to drive a State car/van

Physical Requirements

Candidate must be able to lift up to 30 pounds of force occasionally.

Environment

The position will spend most of working time in an indoors office setting

------------------------------------------------------
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149588 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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(Consultant: Microsoft Office Suite, Written And Verbal Communication Skills, Technical Applications, Team Work in Madison, WI)
     
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