Customer Service Oral And Written Communication MS Office Consultant (Jobs in M   Requirement id 150643 Job title Consultant Job location in Madison, WI Skills required Remote Desktop Management Tool Experience, Technical Writing, Problem Solving Skills, Customer Service Oral And Written Commun Open Date 25-Nov-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Remote Desktop Management Tool Experience, Technical Writing, Problem Solving Skills, Customer Service Oral And Written Commun No of Submissions : 2 Start date : 01/13/2025 End Date : 06/30/2025 Submission deadline : 12/3/2024 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid upon confirming the interview. Please see "DCF Realtime Photo Requirement & Instructions" document in the Attachments section of this posting for details. • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortly after the posting close date. • MUST provide three (3) business references for the interview. (One reference must be a supervisory level.) * Remote or onsite: Onsite with future ability to be Hybrid, maximum 2 days remote work. * Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. * IMPORTANT NOTES: • Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted. • Candidate must follow ALL DCF work rules • Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager) • Candidate will be required to provide their own equipment for this position (See job description for required specifications.) Description : This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads. This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues. May lead and direct the work of others. A wide degree of creativity, self-direction, prioritization is expected. On call/stand by hours will be required with this position. This could require the candidate to work more than 40 hours per week. List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below) ? Remote Desktop Management Tools ? Experience in technical writing and documentation ? Analytical/problem solving skills ? Customer Service ? Excellent oral and written communication skills and advanced customer support skills ? Technical Assistance and user support ? MS Office products ? Active Directory Tools ? General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management) ? Installation and maintenance of PCs ? Knowledge of VMware Horizon, VMWare workstation, Microsoft VPC or similar product ? Mobile device management (iPad, iPhone, Android) ? Troubleshooting all hardware ? Application Support ? Mac OS X ? MS Windows 10   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150643 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Remote Desktop Management Tool Experience job openings in Madison, WI Jobs List Desktop Support IV - 94322 - SP Create date: 18-Oct-2021 start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required. Interviews wil.... (This job is for - Documentation Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 94323 - SP Create date: 18-Oct-2021 start date:11/8/2021 End date:06/30/2023 submission deadline:10/20/2021 4:00:00 PM client info : DCF Note: * Interview Process: Incumbent candidates will not require interview process. * Phone and web based interviews will be acceptable. However, an in person interview may be required.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support-3 - WISCJP00018047 Create date: 01-Feb-2021 Start Date :03/01/2021 End Date :06/30/2021 Submission Deadline :Due to SCS 02/05/2021 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as needed. job Jobs in WI Madison Architect - (in Madison, WI)) Desktop Support-3 - WISCJP00017890 Create date: 20-Oct-2020 Start Date :11/23/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 10/26/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as neede.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support-3 - WISCJP00017853 Create date: 16-Sep-2020 Start Date :10/12/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 09/22/2020 by 8:00 a.m. CT Client Info : DCF – Department of Children and Family Description : On call/stand-by hours will be required with this position. Must be able to lift 50lbs. as needed. job Jobs in WI Madison Architect - (in Madison, WI))    Remote Desktop Management Tool Experience job openings in other states Jobs List Testing Analyst Create date: 17-Feb-2011 Technologies-SAP Quality Center, Remedy, Excel Project Role- * Provide assistance with Quality Center TV loading and associated maintenance during IURT planning and execution phases * Provide assistance with QC business scenario creation and associated maintenance during IURT planning and execution phases * Create Excel reports from Q.... (This job is for - SAP Jobs in TX Houston Analyst - (in Houston, TX))    Remote Desktop Management Tool Experience job openings in WI Jobs List Desktop Support-3 - WISCJP00017499 Create date: 13-Aug-2020 Start Date :09/14/2020 End Date :06/30/2021 Submission Deadline :Due to SCS 08/19/2020 by 8:00 a.m. CT Note : * Duration: Initial Period: 09/14/2020 - 06/30/2021; Renewals/Extensions through 06/30/2022 Client Info : DCF – Department of Children and Families Description .... (This job is for - job Jobs in WI Milwaukee Architect - (in Milwaukee, WI)) WISCJP00010868 - Desktop Support - 2 Create date: 28-Jul-2016 start date :09/05/2016 end date :12/31/2016 submitted deadline:08/04/2016 description : Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, deskto.... (This job is for - job Jobs in WI Milwaukee Developer - (in Milwaukee, WI)) (Consultant: Remote Desktop Management Tool Experience, Technical Writing, Problem Solving Skills, Customer Service Oral And Written Commun in Madison, WI)

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