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Tracking Applications Database Admin Communication Skills Developer
(Jobs in Ma
 
Requirement id 138496
Job title Developer
Job location in Madison, WI
Skills required IT Hardware And Software, Software Asset Management Normalization, Tracking Systems, Tracking Applications Database Admin Com
Open Date 13-Jan-2023
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: IT Hardware And Software, Software Asset Management Normalization, Tracking Systems, Tracking Applications Database Admin Com

Start date : 02/06/2023

End Date : 06/30/2023

Submission deadline : Friday, 1/20/2023 at 4:00PM CST

Client Info :DHS

Note :

* Interview Process: 1st round via Microsoft Teams. Possible 2nd round in-person.
* Duration:6/30/23 with two one-year extensions possible.
* Remote or On-site? Local candidates or willing to relocate at the candidates expense. This position requires the contractor to be on-site 3 days per week.

Description :
---------------------------------------------
Working under supervision of the Business Office Manager of the Bureau of Information Technology Services (BITS), this position is primarily responsible for full lifecycle management of all of DHS IT hardware assets. This position is responsible for ensuring the recovery of all assets identified as DHS IT hardware assets. Using the data from the annual
IT hardware inventory, this position will assist with the development, implementation, and completion of the annual PC replacement plan for DHS.
Goals and Worker Activities

? Maintain IT hardware asset data in multiple systems, including DHS IT Service Management System (Cherwell) and DHS desktop management system
(Ivanti).
? Utilize desktop management systems (e.g., Ivanti or Cherwell) for
troubleshooting and to gather reports/metrics.
? Provide first-level support for all offboarding service requests assigned to hardware asset management.
? Coordinate with managers the return of hardware assets that are assigned to offboarded employees.
? Assist in the preparation and review of hardware asset disposition reports that are used to identify missing assets.
? Monitor missing asset SLAs and escalate missing assets to Computer Security Incident Response Team (CSIRT).
? Prepare and distribute reports and other materials for the BITS Directors office, DHS PMO Director, and the IT Business Manager.
? Coordinate and perform onsite physical IT inventory audits at DHS locations.
? Provide onsite operations support of BITS warehouse
? Other duties as assigned.

KNOWLEDGE / SKILLS / ABILITIES

? Working knowledge of IT services and environment in an enterprise setting.
? Ability to lift 20 lbs. periodically throughout the day.
? Ability to communicate in a clear, concise manner with customers/end-users of varying technical levels, both verbally and in writing.
? Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, business stakeholders and senior leaders.
? Highly proficient with IT Asset Management Systems (e.g., Cherwell).
? Excellent verbal and interpersonal communications skills; ability to establish trust and mutual respect with others; ability to build and maintain good working relationships with staff, managers, administration, counties, vendors and the public.
? Ability to work independently.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138496 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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Client Info : DFI

Note:

* Interview Process: Teams with camera on

* Duration of the Contract: 6/30/2025, with potential for at least 1-year extension
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Note:

* 1st Round will be phone interviews 2nd Round will be in-person (will accept phone or web if not local)

Description:

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(Developer: IT Hardware And Software, Software Asset Management Normalization, Tracking Systems, Tracking Applications Database Admin Com in Madison, WI)
     
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