Written And Verbal Communication Skills Engineer (Jobs in Madison, WI)   Requirement id 150965 Job title Engineer Job location in Madison, WI Skills required Computer Operating Systems, Trouble Shooting PC, Customer Service, Written And Verbal Communication Skills Open Date 18-Dec-2024 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Engineer: Computer Operating Systems, Trouble Shooting PC, Customer Service, Written And Verbal Communication Skills No of Submissions : 2 Start date : 01/27/2025 End Date : 06/30/2025 Submission deadline : 12/27/2024 4:00:00 PM Client Info : Supreme Court Note: * Interview Process: In-person interviews in Madison the weeks of Jan 6th and 13th * Duration of the Contract: 6/30/2025 with potential for extension. * Onsite or Remote: Candidates must be CURRENT Wisconsin residents. * No relocation is allowed. Extensive travel (25-50% of the time) throughout the state of Wisconsin will be required. Candidates must hold a valid drivers license and be insured through their supplier. Description : Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Technical Support Engineer - Contractor will service court customers throughout the state and will be based in the Madison, Wisconsin. This position has five main areas of responsibility: 1) Provides maintenance and support for Wisconsin Court System software and hardware. 2) Installs, configures and troubleshoots computer hardware and software in county courthouses and court system offices throughout Wisconsin. 3) Provides technical customer support to all court system employees and takes corrective action. 4) Performs field service to upgrade hardware or troubleshoot and resolve technology issues. 5) Responds effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems. Travel requirements will fluctuate based on time of year and CCAPs workload. This position is in person in Madison, WI, with a minimum of 50% statewide travel required. Knowledge, Skills, and Abilities Required Ability to setup computers, related peripherals and audio/visual equipment. Knowledge of computer operating systems and hardware. Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas. Skill in technical troubleshooting. Skill in providing professional customer service. Skill in verbal and written communication. Knowledge of local and wide area networking. Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies. Education and Experience Required • Associates Degree in computer science, computer technician, or related field. • Experience providing phone-based technical support. • Experience in computer hardware and software support and maintenance. • Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals.Education and Experience Preferred: • Experience or training in supporting audio/visual technologies including video conferencing tools. • Experience or training in supporting Windows Server. • Experience or training in supporting Remote Desktop Services (Terminal Services). • Experience or training in supporting Active Directory and Group Policy. • Experience or training in supporting Local Area Networks. License and/or Certificates Required Must meet the minimum standards for driving a state vehicle. Must be able to travel throughout the State of Wisconsin with overnights. Contacts Works closely and on a routine basis with others in CCAP and the Wisconsin Court System including clerks of circuit court and county staff, the judiciary and their staff, county information technology and facilities staff, network administrators, court system department managers, and their staff and consultants. Work Environment The Technical Support Engineer - Contr   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150965 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Computer Operating Systems job openings in other states Jobs List Computer Operator Intermediate - 8068-1 Create date: 23-May-2018 Scope of the project: This specific Statement of Work is for a contractor that demonstrates a moderate experience level of IBM job control language (JCL), and with automated job scheduling tools such as Computer Associates Scheduler (CA7). Must know how to modify and release jobs in CA7. Must have experience operating production equipment (pri.... (This job is for - JCL Jobs in SC Columbia Developer - (in Columbia, SC)) Computer Operator - 52076 Create date: 06-Apr-2017 Start date : 04/17/2017 End date : 12/31/2017 Deadline : 04/12/2017 Client : GaDOL Description : Computer Complex Operator The Department of Labor has embarked on a multi-year initiative to modernize the existing environment to a more current and cost effective distributed environment. As a resul.... (This job is for - ITIL Aix Jobs in GA Atlanta Developer - (in Atlanta, GA)) Lead Computer Operator - J-11-176-686 Create date: 27-Oct-2016 Start Date : 10/28/2016 End Date : 04/27/2017 Submission Dead Line : 11/02/2016 Description: Lead Computer Operator I - Non Exempt Description/Comment: The Lead Computer Operator is responsible for the daily computer systems operations as well as the timely and accurate processing of in.... (This job is for - job Jobs in MD OWINGSMILLS TechLead - (in Owings Mills, MD))     (Engineer: Computer Operating Systems, Trouble Shooting PC, Customer Service, Written And Verbal Communication Skills in Madison, WI)

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