Logic And Analysis Installation Computer Hardware Technician TechLead (Jobs in   Requirement id 137958 Job title Tech Lead Job location in Milwaukee, WI Skills required Enterprise IT System, Customer Service Skills, Communication Skills, Logic And Analysis Installation Computer Open Date 09-Dec-2022 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Tech Lead: Enterprise IT System, Customer Service Skills, Communication Skills, Logic And Analysis Installation Computer start date : 01/03/2023 End date : 06/30/2023 submission deadline : 12/16/22 at 4:00PM CST. client info : Supreme Court Note : * Interview Process: In-person or remote interviews * Duration of the Contract: 6 months with potential for extension. * Onsite or Remote? MUST be local to WI or willing to relocate at the candidates expense prior to starting. Description : Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations of the Wisconsin Court System enterprise, which includes over 6,000 computing devices. Specifically, the Fild Service Technician for Districts 1, 2 and 3 will service court customers in Districts 1, 2 and 3 (southeast corner of the state) and will be based in the Milwaukee County Courthouse. This position has five main areas of responsibility: (1) installs, configures and troubleshoots computer hardware and user configurations. (2) manages inventory of local repair hardware; (3) uses the service ticketing system to ensure customer hardware service requests are resolved per established SLAs; (4) works closely with CCAP Technicians and local IT staff as needed to quickly solve customer issues; and (5) maintain customer hardware inventory counts. This position is expected to work in Milwaukee County Courthouse and Childrens Court 3 to 4 days a week and travel to additional counties in southeast Wisconsin the other days. Travel requirements will fluctuate based on time of year and CCAPs workload. Tasks and Percentages: ? Installs, configures and troubleshoots computer hardware and user configurations (40%) ? Support digital audio recording systems and other courtroom technologies ? Support recent versions of Microsoft Desktop operating system. ? Support recent user desktop configurations. ? Support computer hardware and peripherals ? Manages local inventory and reports on hardware levels (15%) ? Effectively uses the service tracking system to ensure customer requests are satisfied within established SLAs (15%) ? Works with CCAP Technicians and local IT staff to ensure customer problems are resolved in a timely fashion (15%) ? Maintains current customer hardware inventory counts in counties (5%) ? Reacts to technical emergencies (5%) Knowledge, Skills, and Abilities Required: ? Ability to setup computers, related peripherals and audio/visual equipment. ? Knowledge of computer operating systems and hardware. ? Skill in maintaining computer equipment in courtroom, offices, desks, and central server areas. ? Skill in technical troubleshooting. ? Skill in providing professional customer service. ? Skill in verbal and written communication. ? Knowledge of local and wide area networking. ? Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137958 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Enterprise IT System job openings in other states Jobs List Testing Manager - 112568 - SP Create date: 16-Dec-2022 start date : 1/2/2023 End date : 1/4/2026 submission deadline : 12/23/2022 3:00:00 PM client info : MS Division of Medicaid Note : * Preference will be given to candidates who can work 40 hours a week at the DOM office, located in Jackson MS, for the duration of the contract. Alternatively, c.... 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