IT Industry Experience Consultant (Jobs in Milwaukee County, WI)   Requirement id 116417 Job title Consultant Job location in Milwaukee County, WI Skills required Workstation Support, Supporting Systems, Customer Service, IT Industry Experience Open Date 03-May-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Workstation Support, Supporting Systems, Customer Service, IT Industry Experience Start Date :05/24/2021 End Date :11/24/2021 Submission Deadline :Due to SCS 05/04/2021 by 8:00 A.M. CT Client Info : MILWCNTY-IMSD Description : Desktop Support – Zoo Seasonal Point of Sale Technician Local candidates or willing to relocate at the candidates expense. Please see additional details below as this position will require onsite and weekend work Duration: 6 Months POSITION SUMMARY: The Desktop Support Point Of Sale Technician serves as the first point of contact for IT related support, providing tier 1 and 2 client support for all technical issues relating to hardware, software, printing, connectivity, mobile technology, Point of Sale Technology, and user set up and authorization, working all requests, incidents and problems through to resolution. A critical role of the Desktop Point of Sale Technician will strive to provide the best possible end user computing experience for all MC employees. The Desktop Support Point of Sale Technician will be hands on with maintaining a Point of Sale infrastructure while also assisting in printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide daily support for PC hardware and software, including: Windows 10, Office 365 and other • departmental and enterprise applications. • Participate in installing, configuring, and maintaining computer operating systems and images. • Install and troubleshoot peripherals for users. • Aid in troubleshooting smartphones and other related ad hoc devices. • Ability to work outside of normal business hours to meet customer demand. (Nights & Weekends) • Asks appropriate probing questions to gather relevant information to aid in resolution of request. • Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely • and accurate resolution. • Sets client expectations when opening and assigning tickets and ensures all request/services are • executed on time in accordance with service level agreements with the business. • Prioritizes and escalates support incidents and requests based on business impact and • documented guidelines. • Makes recommendations to better assist end users and improve the overall efficiency of daily • operating procedures. • Acquires and maintains current knowledge of core hardware standards and applications, as well as • new technologies/applications being introduced in order to provide technically accurate solutions • to clients. • Assists in special projects as needed. • Assist the Milwaukee County Zoo in day by day Point of Sale operation to ensure smooth business • operations. COMPUTER SKILLS: • Workstation, printer and peripheral maintenance and support skills. • General understanding of Client/Server environment. • Familiarity with Microsoft Active Directory. • Solid understanding of Microsoft products including Windows operating systems and the Office • suite of applications. • Demonstrate analytical approach to problem resolution. • Excellent documentation skills • Familiarity with Microsoft SCCM imaging software • Basic understanding of what a Point of Sale is and how it functions on a fundamental level. • QUALIFICATIONS: • Ability to understand basic business practices. • Ability to manage working in a high stress environment. • Take ownership for work and initiative for requests, incidents and problems. • IT Professionalism in all aspects of the position. • Outstanding customer service skills and attitude. • Ability to prioritize projects a   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116417 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    Workstation Support job openings in other states Jobs List Business Analyst - 405 Create date: 12-Jan-2023 start date:2/15/2023 End date:6 months from start date submission deadline:02/15/2023 Note: * Position is Hybrid, mostly remote with occasional onsite days Description: Job Description **** Business Analyst on projects across Networking, Server, Workstation Services, O365 and VoIP Te.... (This job is for - VOIP Jobs in MI Pontaic Analyst - (in Pontaic, MI)) RFQ 026636-4985-IT Systems Engineer Create date: 08-Apr-2022 Start Date :04/15/2022 ( Immediate ) End Date :: 12 months from start Submission Deadline: : April 15, 2022 5:00 pm (ET) Description: Assignment Description: Selected candidate will be working with the IT CIP Operations team to provide IT Technical and Compliance support for Se.... (This job is for - WSUS Jobs in KY Louisville Engineer - (in Louisville, KY)) Desktop Support - Workstation Specialist Create date: 20-Apr-2021 Job Description Hi This is Ram from Harvey Nash. We have Desktop support role in Nashville, TN. Please share your resume if you are interested in the same. Share your resume to ram.reddy@harveynash.com Desktop Support - Workstation Specialist Nashville, TN 6 month contract with possibility of .... (This job is for - Jobs in TN Nashville Specialist - (in Nashville, TN))     (Consultant: Workstation Support, Supporting Systems, Customer Service, IT Industry Experience in Milwaukee County, WI)

Featured Jobs AWS .NET FRAMEWORK UI CSS Tester (Jobs in Little Rock, Arkansas) Microsoft Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Nashville, Tennessee) Written Specialist (Jobs in Salem, Oregon) VLAN Subnets Routing Engineer (Jobs in Staunton, Virginia) Training Specialist (Jobs in Atlanta, Georgia) Adobe Analyst (Jobs in Jackson, Mississippi) MS Office EHR Consultant (Jobs in Richmond, Virginia) Information Manager (Jobs in Madison, Wisconsin) Jira UFT Defect Tester (Jobs in Raleigh, North Carolina)